TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NiceJob

    Score10 out of 10
    Small Businesses (1-50 employees)
    NiceJob is offers a platform that helps local businesses collect reviews from their customers and gain a greater presence on social media. According to the vendor, the product makes it easy to create a portfolio of great projects, and use photos to get more reviews on all major review sites. NiceJob then helps spread customer stories to new potential customers through social media channels like Facebook, as well as publish them to the website, building trust with website visitors…

    $45

    per Location

    TrueLoyal

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    TrueLoyal (formerly Zinrelo) is a loyalty program software, designed to foster customer engagement and enhance customer retention. It integrates multiple dimensions such as transactional, social, advocacy, engagement, behavioral, and emotional aspects. This multifaceted strategy aims to incentivize customers to make frequent purchases, actively engage with the brand, and ultimately become vocal advocates. Capabilities: Enhanced Customer Retention: As a point…N/A
    Pricing
    NiceJobTrueLoyal
    Editions & Modules
    Lite
    $45.00
    per Location
    Standard
    $75.00
    per Location
    Lite + Convert
    $145.00
    per Location
    Standard + Convert
    $175.00
    per Location
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    NiceJobTrueLoyal
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    NiceJobTrueLoyal
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    No answers on this topic
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NiceJobTrueLoyal
    Likelihood to Recommend
    9.3
    (3 ratings)
    8.2
    (2 ratings)
    User Testimonials
    NiceJobTrueLoyal
    Likelihood to Recommend
    NiceJob, Inc.
    NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
    Incentivized
    Read full review
    Zinrelo
    Zinrelo is the perfect platform to reward frequent buyers, achieve larger AOV’s, and encourage your customers to become your marketing team. Because Zinrelo was not appropriate for our B2B relationships, direct integration with our e-commerce platforms would have allowed us to restrict its use to only eligible customers via the e-commerce customer type.
    Incentivized
    Read full review
    Pros
    NiceJob, Inc.
    • Automated contact to clients.
    • More 5 star reviews.
    • Automatically post reviews on social media.
    Incentivized
    Read full review
    Zinrelo
    • Customer service is fantastic.
    • They are always asking for feedback, so that they can understand what is working well for us, and what isn't working well.
    • They are pro-active and frequently offer suggestions to us, for promotions that they think would be worthwhile, and help us to keep shoppers coming back.
    Incentivized
    Read full review
    Cons
    NiceJob, Inc.
    • Quite costly for a small business.
    Incentivized
    Read full review
    Zinrelo
    • Though perfectly functional, Zinrelo’s interface seems slightly dated and could use a visual update.
    • Zinrelo should develop direct integrations with BigCommerce and NetSuite, so all Zinrelo account management can be handled within those platforms.
    • Zinrelo should allow for custom reasons for the addition of points. Sometimes the the established reasons do not address the situation, and the flexibility to add custom reasons with reduce or eliminate the need to add notes to transactions.
    Incentivized
    Read full review
    Alternatives Considered
    NiceJob, Inc.
    The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
    Incentivized
    Read full review
    Zinrelo
    We also looked at SweetTooth, prior to choosing Zinrelo. Zinrelo had a much smoother integration with our Netsuite System, however.
    Incentivized
    Read full review
    Return on Investment
    NiceJob, Inc.
    • More 5 star reviews.
    • Better reputation.
    • All automated.
    Incentivized
    Read full review
    Zinrelo
    • Increased customer retention.
    • Increased average order value.
    Incentivized
    Read full review
    ScreenShots

    TrueLoyal Screenshots

    Screenshot of MULTI DIMENSIONAL LOYALTY PLATFORMScreenshot of OMNI-CHANNEL REWARDS PROGRAM E-COMMERCE, STORES, MOBILE, 3RD PARTY RETAILERSScreenshot of RECEIPT SCANNING TO AWARD POINTS FOR PURCHASES MADE AT 3RD PARTY RETAILERSScreenshot of END USER LOYALTY DASHBOARD - ON DESKTOP AND MOBILEScreenshot of REFERRAL PROGRAM TO ACQUIRE CUSTOMERS VIA WORD-OF-MOUTHScreenshot of LOYALTY PROGRAM EXPLAINER PAGES