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Omnissa Identity Services vs. OpenText Dimensions CM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Omnissa Identity Services

    Score7.9 out of 10
    N/AOmnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    Omnissa Identity ServicesOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Omnissa Identity ServicesOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Omnissa Identity ServicesOpenText Dimensions CM
    Identity Management
    Comparison of Identity Management features of Omnissa Identity Services and OpenText Dimensions CM
    Feature
    Omnissa Identity Services
    8.0
    1 Ratings
    3% below category average
    OpenText Dimensions CM
    -
    Ratings
    ID-Management Access Control8.01 Ratings00 Ratings
    ID Management Single-Sign On (SSO)7.01 Ratings00 Ratings
    Multi-Factor Authentication9.01 Ratings00 Ratings
    Password Management8.01 Ratings00 Ratings
    ID Risk Management8.01 Ratings00 Ratings
    Best Alternatives
    Omnissa Identity ServicesOpenText Dimensions CM
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    Score9.4 out of 10
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    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
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    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Omnissa Identity ServicesOpenText Dimensions CM
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Omnissa Identity ServicesOpenText Dimensions CM
    Likelihood to Recommend
    Omnissa
    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
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    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
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    Pros
    Omnissa
    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
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    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
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    Cons
    Omnissa
    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
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    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
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    Alternatives Considered
    Omnissa
    We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
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    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
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    Return on Investment
    Omnissa
    • Better control over organization data and its applications.
    • The software has frequently allowed us to save money on application security and mobile device management.
    • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
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    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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