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Omnissa Intelligence vs. Sensu, by Sumo Logic

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Omnissa Intelligence

    Score9.8 out of 10
    N/AOmnissa Intelligence (formerly Workspace ONE Intelligence for Consumer Apps, or Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality…N/A

    Sensu

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Sensu, now from Sumo Logic (acquired in June of 2021) is presented as a future-proof solution for multi-cloud monitoring at scale. The Sensu monitoring event pipeline is used by businesses to automate their monitoring workflows and gain visibility into their multi-cloud environments. The vendor boasts companies like Sony, Box.com, and Activision use Sensu to help deliver value to their customers. Sensu offers a comprehensive monitoring solution for enterprises, providing visibility across every…N/A
    Pricing
    Omnissa IntelligenceSensu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Omnissa IntelligenceSensu
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
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    Omnissa IntelligenceSensu
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    Score8.3 out of 10
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    User Ratings
    Omnissa IntelligenceSensu
    Likelihood to Recommend
    9.8
    (2 ratings)
    8.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Omnissa IntelligenceSensu
    Likelihood to Recommend
    Omnissa
    Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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    Sumo Logic
    • Well suited for raising pagers when you have count-based metrics.
    • Well suited for threshold-based metrics.
    • Not well suited for tracking events over the day, since graphs and other visualizations are missing.
    Incentivized
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    Pros
    Omnissa
    • Identifying crashes users are experiencing.
    • Allowing us to see how many times the crash occurred.
    • Allowing us to see what times the crashes have occurred.
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    Sumo Logic
    • Unique concept as a "monitoring router" that can tie services together.
    • Backward-compatible with Nagios environments.
    • More of a DevOps focus than Nagios.
    Incentivized
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    Cons
    Omnissa
    • Pointing to exact line number of the crash
    • A more explicit navigation bar (a little confusing for the user)
    • Third-party API specific crash reporting (instead of just listing the endpoint)
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    Sumo Logic
    • Cannot be solely used for tracking metrics over time.
    • Not a very good UI.
    Incentivized
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    Support Rating
    Omnissa
    No answers on this topic
    Sumo Logic
    Sensu's customer support was always willing to work with us but never really seemed to learn much from our experiences. I think they get a lot of customers with DevOps IT teams that are willing to put in a lot of elbow grease to get the most of Sensu's architecture. However, despite explaining my continued disappointment with their documentation and the overall flow of the product, I never got much more than a "sorry" and a notice that their documentation was open source if I wanted to contribute to it. The problem, of course, is that you can't document what you don't understand. I'm a former technical writer, so I know that better than most.
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    Alternatives Considered
    Omnissa
    A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try
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    Sumo Logic
    Have used New Relic and Sematext Cloud for APM and for tracking over days and visualizing the issues. But those are very expensive as compared to Sensu.
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    Return on Investment
    Omnissa
    • Allow us to release iOS versions quicker to the app store
    • Help us solve bugs and view bread crumb trails on money-making actions within the API
    • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
    Incentivized
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    Sumo Logic
    • Standing up the Sensu Go server took very little effort.
    • Setting up and maintaining the build processes and deployment logic for Sensu assets and checks was somewhat exhausting and resulted in lower adoption among non-DevOps IT.
    • The limited web interface resulted in lower adoption among non-DevOps IT.
    Incentivized
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    ScreenShots

    Sensu Screenshots

    Screenshot of Sensu dashboard homepageScreenshot of Sensu dashboard namespace switcherScreenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.Screenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.