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Telemetry Data Platform
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
New Relic One is a comprehensive cloud-based observability platform built to help customers create more perfect software. It includes:
Telemetry Data Platform: Collect, explore, and alert on all metrics, events, logs, and traces from any source with a managed, open, and unified telemetry database. Out-of-the-box integrations for open-source tools are present to enable easy setup, and to eliminate the cost and complexities of hosting, operating, and managing additional monitoring systems or data stores. With all telemetry data in one place, users can investigate unknown unknowns with confidence.
Full-Stack Observability: Visualize, analyze, and troubleshoot an entire software stack in one connected experience. Stop switching between disparate tools, frantically trying to stitch data together to figure out what went wrong. Boasting rich analytics and a curated user experience, Full-Stack Observability aims to surface the context teams need to quickly pinpoint and resolve problems across infrastructure, applications and end-user experience faster.
Applied Intelligence: Detect, understand, and resolve incidents faster with AIOps capabilities that aim to reduce alert noise and find insights in the data that would often go unnoticed without machine learning.
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
- Finer stacktrace i.e line by line time taken and highlights the faulty code precisely.
- Apdex score indicates that something is wrong with the application immediately.
- Near real time metrics and alerts.
- Integration with many platforms and tools.
- Finer control on what metrics are sent to New Relic Platform to control the costs as it has pricing based on GB of metrics ingested.
- UX/UI could be improved as some pages are a bit slow or difficult to view though it provides good information to act upon.
- Have the option to choose a Cloud provider to keep data within the country and also restrict access based on IP address so that we could control New Relic console access.
New Relic could be improved for mobile apps and logs though these are their recent offerings
- Application performance monitoring
- Infrastructure monitoring
- Synthetic monitoring
- Incident workflow
- The product functions can be grouped together in an intuitive manner.
- A single search bar to meet all the search needs.
- There should be 2 types of app notification options, one for feature notification and another for product announcements.
- End point Monitoring
- Multiple Locations
- As a proactive Monitoring system
- Identify False Alarms
- Transaction Tracing.
- Aggregating Request Performance.
- Determining Source of Request Bottlenecks (Application or Database Layer).
- The interface can be overwhelming and similar features sometimes are partitioned into different sections.
- I wish transaction tracing had better, higher-level statistics about the number and frequency of database calls during a request.
- I wish the database section had views on total query volume, not just throughput or slow queries.
- Performance monitoring
- Alerting and logging
- Deep dive into DB and code issues
- Hand holding and wizards
- Simplification of UX
- Querying data with their dialect/syntax.
- Inventory data around system and configuration.
- Mobile Monitoring.
- NRQL does a good job but not as sophisticated/able to be fine-tunes as a SQL Query.
- Limited New Relic Support at times - Good but sometimes limited.
- More on the storage size for JSON/text.
- Monitors the server infrastructure.
- Monitors APM on the application level.
- Custom dashboards can be built to monitor the application more closely.
- New Hosts in Infrastructure is cluttered and tough to use.
- Logging is a new feature and needs UI improvement.
- Learn the metrics from the past and acknowledge the known anomalies automatically.
- Infrastructure monitoring both on-prem and cloud
- Application and end-user monitoring
- Alerting and notification mechanism
- Can improve on side of synthetics monitoring
- Can improve on NRQL from, enable us to query from multiple tables
- Seems to be pushing new features frequently, better if users can be notified about the new add-ons in a bit of detail beforehand.
- Lets you query the servers' logs.
- Send automatic alerts based on high error rates.
- Manually monitor the servers based on the logs.
- The UX/UI of the software is not so intuitive and the learning curve is stiff.
- There are so many params to use, which makes it more difficult than the benefit of flexibility.
- UI organizes data in a relevant and easy understood way.
- Installed agent is easy to configure and maintain.
- Agent is lightweight and consumes few server resources.
- Licensing plans keep changing.
- Longer data history would be nice.
- The user interface of New Relic is very smooth, straightforward, and easy to use.
- Seeing the metrics and performance helps our team debug issues in our app and improve performance.
- The dashboards provide very helpful information and insight on how healthy our apps are.
- The documentation is not straightforward and a bit overwhelming to read.
- Sometimes the data is hard to read and difficult to understand how it is useful to us.
- There are a few bugs on the UI and the page needs to be refreshed to fixed the issue.
- Alert Diagnostics
- Data graphing capabilities can be limited
- Some visualisation can be clunky
- Alert fine-tuning could be better, time-based alert suppression or time based alert tolerance banding would be good
- Provide error traces
- Show errors and latency
- Show service usage in service map
- Alert configuration
- Page urls are not usable
- Site speed
- Health route monitoring
- Client-side monitoring
- Server-side monitoring
- Anomaly detection
- Alert policy management
- Display data on dashboard
- Display and filter logs
- Interface [is] user-friendly
- Tutorial for users
- Clear visibility for each part or the whole part of the system
- Monitoring and Alerting is not limited for the system needs, but also business needs
- We can define metrics or create any dashboard by ourselves
- As we are trying to monitor the expenses in our multi-cloud system, the GCP integration did not have the cost monitoring yet as it does in AWS integration
- As we are using the SQS and Pub/Sub, we cannot find the capability for the queue data analysis feature
- JVM statistics
- URL response times
- DB SQL execution times
- Server CPU & memory
- Additional DB metrics
- Log tracking with text search functionality
- More tracing samples on requests
- Present information in a good way (GUI)
- Performance of the application
- Easy to use
- The main issue with New Relic is their aggressive salespeople
- The pricing model quickly becomes expensive.
- distributed tracing
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
- Installation can be cumbersome at times depending on the setup
- Mostly useful to engineering team but doesn't always help the non tech people
- Errors [that] happen at [the] operating system level doesn't reach New Relic so [it's] hard to trace those issues
- Pricing is bit steep but there [are] no other good alternatives
- Nice overview of Infrastructure and ability to see it from different angles.
- Logging system and search in the logs.
- Ability to use TraceIds that helps investigating where the issue comes from.
- Powerful Alerts system.
- Nice configurable widgets that provide good at-a-glance overview
- Search in Logs can be slow, sometimes [the] browser even gets stuck when you type a search query.
- When a policy is violated, it takes time to find the respective logs from the violation view.
- no training
- The initial setup is quite complex.
- Some views are not so intuitive to use and one needs time to understand how to use them efficiently.
- Every page provides a lot of data, but sometimes it's not so easy to understand what exactly it represents.
- Navigation is also often not intuitive.
- Acknowledgement of log errors is very hard to do instantly - one needs to do a separate setup to filter out unwanted error logs, not possible directly from the Log window.
- A lot of data that helps to learn and improve your system better
- UI is quite responsive compared to competitors given the amount of data
- Monitoring of system metrics
- Collection of performance data related to applications
- Collation of various data collected from a variety of sources
- There could be an improvement of the agent's ability to collect certain application information
- Depending upon the amount of data stored in New Relic, storage costs are little higher than I would've expected
- Monitoring application
- Providing very good data to track problems
- Good SLA
- Better integration of backend and frontend applications
- Assign erros
- Better frontend erros list
- Quick overview of the health of your application.
- Easy creation of alerts.
- Can create dashboards easily and quickly.
- UX/UI is not intuitive always and has a learning curve.
- .Net support still feels a bit behind other languages.
- Azure integration needs more improvement
- App Monitoring for Java based Monolithic apps
- Distributed tracing
- AWS Lambda APM monitoring
- Customer Support