Arcsight by OpenText vs. Rapid7 InsightIDR

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.

Incentivized

• User friendly interface.
• Easy to create queries and rules to make all the things automatic.
• Backup, maintenance and support of this product are always nearly perfect.

Incentivized

• Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
• It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
• It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.

Incentivized

• ArcSight is a really complex tool, but it's not that easy to implement and maintain.
• Troubleshooting issues on ArcSight can be hard if you have a large environment.

Incentivized

• Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
• System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
• From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.

Incentivized

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.

Incentivized

Between Rapid7 InsightIDR and Crowdstrike, we liked Rapid7 InsightIDR due to the functionality of the system and the features Rapid7 InsightIDR has. Rapid7 InsightIDR was very easy to deploy in our environment to our endpoint devices. We like the scanning capabilities and the console we felt was very easy to use and can be easily caught up to our IT staff. Also during vulnerability scans, we felt that Rapid7 InsightIDR was able to detect more and any competitor out there.

Incentivized

• It is recommended for handle small enterprises.
• Cant integrate any threat intel tool so we majorly works through filters.
• It is slow takes time for large searches.

Incentivized

• Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
• In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
• With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.

Incentivized