Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.
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Red Hat OpenStack Platform
Score 7.5 out of 10
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Red Hat OpenStack Platform is a cloud computing platform that virtualizes resources from industry-standard hardware, organizes those resources into clouds, and manages them so users can access what they need—when they need it.
Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
Best suited for - any organization where you have people who already have expertise on OpenStack, Linux & IP networking. Otherwise, the maintenance & operations will be difficult. When the number of deployed VMs reaches its capacity, it becomes very difficult to manage Red Hat OpenStack because there are no in-built fault management & performance management tools available within Red Hat OpenStack. Not suited for - Organizations where people have a culture of working on automated GUI-based tools. Here VMware wins over Red Hat OpenStack. Also where you have mission-critical applications where downtime cannot be tolerated.
Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
User management really needs improvement - when compared to AWS or GCP.
Security of the overall platform needs to be improved.
The whole architecture needs to be modular which is not. Ex - Upgrading any particular component (nova, neutron, cinder) should be possible without upgrading the whole Red Hat OpenStack version.
The creation of HEAT templates for complex applications is still a challenge & has a dependency on external tools.
Stack creation still requires parameters modification at controllers & compute because of the complex nova-scheduler algorithm.
Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
