OpenText Dimensions CM vs. SolarWinds Kiwi CatTools

Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules

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Large-Scale Networks with Thousands of Devices that permit our enterprise with thousands of devices across multiple locations need a highly scalable solution, and A security-focused organization requires real-time monitoring of device configurations to detect and alert on unauthorized changes. and CatTools is lightweight and easy to set up, making it ideal for managing and resetting device configurations in a lab setting.

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• Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
• Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
• Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.

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• Network device backups.
• Identify configuration changes from prior backup.
• Automated email notifications.

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• The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
• My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.

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• Enhanced Reporting Capabilities.
• More Intuitive User Interface.
• Scalability for Large Networks.

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CatTools is simple to set up and administer. Anyone who can install a Windows application can quickly set up an automated backup of one or more devices. It does what it was designed to do.

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The software is easy enough to set up and configure that even after using the product for years, we never had to contact support. We used some open source products before utilizing CatTools and could have used a speed dial to try and figure out the intricacies of the products.

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Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM

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Strengths:Cost-Effectiveness: CatTools is significantly more affordable than enterprise-grade tools like SolarWinds Network Configuration Manager (NCM) or Infoblox NetMRI. It is ideal for small to medium-sized businesses with tight budgets. Ease of Deployment: Kiwi CatTools is lightweight and easier to set up, while enterprise solutions often require substantial infrastructure and longer deployment times. Focus on Essentials: CatTools excels in its core functions, such as automated configuration backups, scheduled tasks, and essential compliance checks.

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• Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
• There has been no negative impact on our company.

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• Compliance and Risk Reduction.
• Reduced Downtime.
• Ease of Deployment and Low Licensing Costs.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info