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OpenText Dimensions CM vs. vRealize Configuration Manager (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A

    vRealize Configuration Manager (discontinued)

    Score9 out of 10
    N/AVMware's vRealize Configuration Manager (formerly vCenter Configuration Manager) was a change and configuration management software solution. VMware announced the end of the product's availability in January, 2020.N/A
    Pricing
    OpenText Dimensions CMvRealize Configuration Manager (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Dimensions CMvRealize Configuration Manager (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    User Ratings
    OpenText Dimensions CMvRealize Configuration Manager (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    OpenText Dimensions CMvRealize Configuration Manager (discontinued)
    Likelihood to Recommend
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Discontinued Products
    If you want the best compatibility with VMware products, this is it. There are other HyperVisor platforms out there, however, this software is native to VMWare. Reduces potential security threats through a unified approach to configuration management across the physical and virtual infrastructure.
    Incentivized
    Read full review
    Pros
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Discontinued Products
    • Active monitoring of Syslog and notifications based upon the matching conditions.
    • Change management- Changes can be pushed to several system from one place. It also keeps the record of what changes and who made the change even if the changes has not been made through VMware vCenter Configuration Manager.
    • Robust reporting feature- Enhanced filters features and report generation in excel format presents the data in readable and to the point.
    • Integration with ticketing tool further ensures that changes are approved before implementation.
    Incentivized
    Read full review
    Cons
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Discontinued Products
    • It a little cumbersome to get all features up and running.
    • Takes a bit of knowledge to get to all configured and thievery setup.
    • It would be great if it had a monitoring tool internally, a tool like Nagios for example.
    Incentivized
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    Alternatives Considered
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Discontinued Products
    • BMC TrueSight Server Automation
    • VMware vCenter Configuration Manager has good reporting feature.
    • The interface is very user-friendly and is simple to use.
    • Multiple Platform support i.e Windows, Linux, UNIX
    • Patch management and templates are easy to configure and use.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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    Discontinued Products
    • Really good ROI!!! Every penny paid with a smile on my face!!!
    • Ease of use, simplified GUI, evenhanded features, strong support behind it, compatibility with other products.
    • Cuts time for configuration drastically.
    Incentivized
    Read full review
    ScreenShots