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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText InfoArchive

    Score8.2 out of 10
    N/AOpenText Archiving solutions present solutions for archiving and managing the enterprise information lifecycle for a range of structured and unstructured information, including email, files, Microsoft SharePoint data, including ERP data (SAP, Oracle), instant messaging, web and social content, within one repository. The suite features OpenText InfoArchive, an enterprise archiving platform for preserving both structured and unstructured data sources, irrespective of the archive method.…N/A

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Pricing
    OpenText InfoArchiveRackspace Email
    Editions & Modules
    No answers on this topic
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Offerings
    Pricing Offerings
    OpenText InfoArchiveRackspace Email
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    OpenText InfoArchiveRackspace Email
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    OpenText InfoArchiveRackspace Email
    Likelihood to Recommend
    OpenText
    OpenText InfoArchive offers the ease of accessing data and documents eliminating interruption to productivity, allows my organization to cost-effectively upgrade two active data to new applications while keeping historical and complete company data just a click away, It is a scalable solution with cloud services that increases productivity and reduces costs and wasted time.
    Incentivized
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    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
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    Pros
    OpenText
    • OpenText InfoArchive is a highly scalable cloud-based solution for archiving structured and unstructured information, it has been a very helpful tool in my organization because it allows me to quickly address compliance guidelines without changes in costs, saving time in long processes and searches.
    • In my organization, this modern tool is essential for its information filing functions, maintaining convenient access to structured and unstructured information, saving time and costs, thus maintaining relevant data in a centralized manner.
    Incentivized
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    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
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    Cons
    OpenText
    • OpenText InfoArchive is perfect for business processes achieving agility and time and cost savings, it is a software that works perfectly being flexible and easy to use with features that fit all needs, it controls file data for data access contextual, offers a modern interface and maximum security, the features are innumerable and its perfect operation from start to finish.
    Incentivized
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    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
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    Support Rating
    OpenText
    No answers on this topic
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
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    Alternatives Considered
    OpenText
    OpenText InfoArchive is a cloud-based solution that offers the ease of searching and secure data navigation by dismantling outdated applications and systems while maintaining productivity, it is a modern, secure and easy-to-use archiving solution with accessible information. with visualization in specific views with data encryption, security and privacy controls, it is very complete and offers a unique experience.
    Incentivized
    Read full review
    Rackspace
    No answers on this topic
    Return on Investment
    OpenText
    • OpenText InfoArchive is a solution that has had a huge impact on my organization addressing privacy and consolidating compliance efforts for structured and unstructured data, since using this cloud-based solution the results have been positive, addressing data archive challenges. organized and safe manner, efficiency of the workforce and develop a business transformation strategy.
    Incentivized
    Read full review
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
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