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OpenText LoadRunner Professional vs. OpenText Solutions Business Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoadRunner Professional

    Score8.5 out of 10
    N/AA solution simplifies performance load testing for colocated teams. With project-based capabilities, so teams can quickly identify abnormal application behavior.N/A

    OpenText Solutions Business Manager

    Score10 out of 10
    N/AOpenText™ Solutions Business Manager, formerly from Micro Focus is enterprise-scale business process automation software. It helps IT quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.N/A
    Pricing
    LoadRunner ProfessionalOpenText Solutions Business Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LoadRunner ProfessionalOpenText Solutions Business Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LoadRunner ProfessionalOpenText Solutions Business Manager
    Load Testing
    Comparison of Load Testing features of OpenText LoadRunner Professional and OpenText Solutions Business Manager
    Feature
    OpenText LoadRunner Professional
    8.4
    6 Ratings
    1% below category average
    OpenText Solutions Business Manager
    -
    Ratings
    End to end performance management9.06 Ratings00 Ratings
    Integrated performance data10.06 Ratings00 Ratings
    Deployment model flexibility9.06 Ratings00 Ratings
    Real time monitoring6.15 Ratings00 Ratings
    Automated anomaly detection8.05 Ratings00 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoadRunner ProfessionalOpenText Solutions Business Manager
    Likelihood to Recommend
    9.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LoadRunner ProfessionalOpenText Solutions Business Manager
    Likelihood to Recommend
    OpenText
    Micro Focus LoadRunner and its suite of tools, specifically VuGen works wonderfully for us for all web, http/https and web service calls. We've been able to build tests for near any scenario we need with relative ease. As long as we have crafted up requirements for our scenarios / scripts to managed scope, we've had high success working with scripting and data driving. Our main tests are web service calls - typically chained together to form a full scenario with transactions measuring the journey or a similar (measure along the way) journey through a browser. For web services we will use VuGen and browser we've shifted to Tru Client I have had little-to-no experience scripting against a thick client where a ui-driven test would be required. I know its possible but quite costly due to the need to run the actual desktop client to drive tests. We've been fortunate enough to leverage http calls to represent client traffic.
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    OpenText
    How many users will be using the system? What part of the organization will own the product? Serena is a great workflow tool. It can be tailored to fit in any scenario and so I dont believe there is any situation where it would be inappropriate.
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    Pros
    OpenText
    • It can simulate multiple users at the same time and help understand the performance.
    • It can generate excellent reports and give insights into application performance.
    • It is a fast tool and does not take time to perform its functions.
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    OpenText
    • One of my favorite capabilities within the Serena user interface is the reporting. Detailed searches into the workflows allow the users to create reports containing any field that is in the workflow. Users here use the reporting during review time to pull metrics on tickets they have worked during the year. From a process perspective, the system provides a specific report with details around how long the items have been in various states. I use this information to measure my process peformance and to identify bottlenecks within the processes themselves. The reports are fairly easy to use but they can also be very complex too. Reports can be set up and shared across groups. Generic reports can also be set up so that query at run time fields can be entered.
    • Developing new processes in Serena Business Manager is relatively easy and does not necessarily need to be done by a developer. Serena has added some key features that reduces the need to add Java scripts. Serena Business Manager is a blank slate and it can be as complex or as simple as you make it. The forms are the same. I have seen some very simple designs and some very complex and beautiful form designs.
    • From a user perspective, it is fairly simple to just pick up and start using. I introduce our new hires to the systems in a thirty minute session. Most users are more confused by which process to use for what than by how to use the system.
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    Cons
    OpenText
    • HP LoadRunner with new patches and releases sometimes makes no longer support older version of various protocols like Citrix, which makes the task time-consuming when using older versions of LoadRunner for some of the cases. So it should support older version as well while upgrading.
    • Configuring HP LoadRunner over the firewall involves lots of configuration and may be troublesome. So, there should be a script (power shell script for Windows or shell script for Linux users) to make it easy to use and with less pain.
    • I would like to see the RunTime Viewer of Vugen in HPLoadRunner based on the browser I selected in the run-time configuration to make it feel more realistic as a real user.
    • Licensing cost is very high when we need to perform a test on application for a specific group of users.
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    OpenText
    • Serena's documentation for the product is well written but it can be a bit challenging because it is often missing key components, best practices or tips and tricks that you get when you call into their customer support. It is also very frustrating to have their release notes refer back to their knowledge base to have their customers figure out what they fixed in their releases.
    • Serena Business Manager manages their users in an Administrator function. Any changes made in this part of Serena is only logged in the database. It would be nice to have some reporting out of of this system. When you have multiple administrators of a system, it would be a nice feature to have some reporting here rather than having to go into the database.
    • The notification feature within Serena can be a bit challenging and time consuming. You can't copy the notifications so if you want to duplicate a notification you had previously created you have to recreate it again. The notifications have three levels to them and they can be a bit tricky to get them to work just right.
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    Support Rating
    OpenText
    Customer service is not that great. It's difficult to get hold of someone if an issue is supposed to be addressed on an urgent basis. No online chat service readily available.
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    OpenText
    No answers on this topic
    Alternatives Considered
    OpenText
    HP performance center stacks up very well for front end applications. Need more improvements for API performance testing.
    Incentivized
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    OpenText
    We have been using Serena for eight years and I don't believe I can answer this question since it was so long ago that we made the decision to purchase Serena.
    Incentivized
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    Return on Investment
    OpenText
    • The scripts created with traditional web/http protocol are not robust thus re-scripting is required after most every code drop. Troubleshooting and fixing the issue takes more time therefore in most cases we do re-scripting to keep it simple and save time.
    • In ideal world you would rather spend more time doing testing than scripting in that case mostly you could use an Ajax TruClient protocol. This type of script will only fail when an object in the application is removed or changed completely. This way of scripting will save you more time and helps you maintain the scripts with less re-work effort on a release basis. On the long run you will have a better ROI when you use Ajax TruClient protocol for scripting.
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    OpenText
    • We use Serena to standardize our business processes to ensure a more efficient work day experience for our employees. By having the employees use Serena for the processes we can ensure the process is completed the same way every time.
    • By having our key processes in Serena we are able to measure our processes at any time. Some of those key metrics include a 90% reduction in rework and a 47% reduction in overall process time. With the ability to measure processes at any time, we can react to process problems and correct them quickly. Serena Business Manager is flexible enough to allow quick development and rapid promotion when necessary.
    • Serena is very ingrained in our culture and the culture has taken on the "ticket" mentality unfortunately. With everyone trying to measure their work and justify their body counts through ticket counts, having a ticket opened for every act of work has become the standard.
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