OpenText Real User Monitoring vs. Sentry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Real User Monitoring
Score 8.2 out of 10
N/A
OpenText™ Real User Monitoring (RUM) software monitors the performance and availability of applications of all users, on all devices, at all locations, all the time.N/A
Sentry
Score 8.7 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
Pricing
OpenText Real User MonitoringSentry
Editions & Modules
No answers on this topic
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
OpenText Real User MonitoringSentry
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText Real User MonitoringSentry
Best Alternatives
OpenText Real User MonitoringSentry
Small Businesses
GitLab
GitLab
Score 8.6 out of 10
GitLab
GitLab
Score 8.6 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.5 out of 10
GitLab
GitLab
Score 8.6 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.5 out of 10
GitLab
GitLab
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText Real User MonitoringSentry
Likelihood to Recommend
-
(0 ratings)
9.0
(15 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
OpenText Real User MonitoringSentry
Likelihood to Recommend
OpenText
No answers on this topic
Sentry
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
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Pros
OpenText
No answers on this topic
Sentry
  • Great web interface. Lots of data available in a really clean format, with filtering options and more.
  • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
  • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
  • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
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Cons
OpenText
No answers on this topic
Sentry
  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
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Usability
OpenText
No answers on this topic
Sentry
Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
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Alternatives Considered
OpenText
No answers on this topic
Sentry
It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
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Return on Investment
OpenText
No answers on this topic
Sentry
  • So it has helped us for quick error resolutions.
  • From dashboard we are able to assign errors to particular member and see when its resolved.
  • Without customer informing us about errors we know what happened in real time helps in customer service also.
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ScreenShots