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OpenText Threat Detection and Response vs. Splunk Enterprise Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Threat Detection and Response

    Score7.4 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A

    Splunk Enterprise Security

    Score8.3 out of 10
    N/ASplunk Enterprise Security is an analytics-driven SIEM that helps to combat threats with actionable intelligence and advanced analytics at scale.N/A
    Pricing
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Considered Both Products
    OpenText
    No answer on this topic
    Cisco
    Chose Splunk Enterprise Security
    Splunk Enterprise Security is superior in the logging aspect and searching. That’s why it was easier to pick switch to Splunk Enterprise Security. Arcsight is however superior in the correlation and stability aspect. It’s very reliable and stable that we sometimes forget that …
    Incentivized
    Chose Splunk Enterprise Security
    Splunk Enterprise Security is way ahead of ArcSight on multiple fronts, especially indexing and data visualizations.
    Incentivized
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    99%
    Would buy again
    109 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    94%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    94%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    80 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    91%
    Implementation went as expected
    90 Answers
    Features
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of OpenText Threat Detection and Response and Splunk Enterprise Security
    Feature
    OpenText Threat Detection and Response
    5.5
    4 Ratings
    36% below category average
    Splunk Enterprise Security
    8.4
    107 Ratings
    6% above category average
    Centralized event and log data collection8.04 Ratings7.1105 Ratings
    Correlation9.04 Ratings8.9104 Ratings
    Event and log normalization/management8.04 Ratings8.9105 Ratings
    Deployment flexibility6.04 Ratings7.9106 Ratings
    Integration with Identity and Access Management Tools6.03 Ratings8.9101 Ratings
    Custom dashboards and workspaces5.04 Ratings9.8107 Ratings
    Host and network-based intrusion detection8.02 Ratings7.9101 Ratings
    Data integration/API management5.01 Ratings7.9103 Ratings
    Behavioral analytics and baselining2.01 Ratings8.899 Ratings
    Rules-based and algorithmic detection thresholds8.01 Ratings7.9100 Ratings
    Response orchestration and automation2.01 Ratings7.992 Ratings
    Reporting and compliance management4.01 Ratings8.9100 Ratings
    Incident indexing/searching1.01 Ratings8.0106 Ratings
    Best Alternatives
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Likelihood to Recommend
    9.0
    (6 ratings)
    7.1
    (109 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    7.0
    (1 ratings)
    7.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (4 ratings)
    Support Rating
    8.0
    (4 ratings)
    7.3
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (98 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    OpenText Threat Detection and ResponseSplunk Enterprise Security
    Likelihood to Recommend
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
    Read full review
    Cisco
    Based on my experience, Splunk is a strong git for some environments and a poor match for others. The distinction is primarily based on infrastructure complexity and budget. It's perfect for large enterprises with a mix of on-prem/cloud infrastructure. It's not a perfect match for small teams with restricted resources.
    Incentivized
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    Pros
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
    Read full review
    Cisco
    • Writes Powerful Queries: The queries that can be written using the Splunk Query Language are very powerful and highly customizable to meet every need. Ex: Writing queries to search the intersection of two different sources like Network and Endpoint Logs.
    • Offers Dashboard Abilities: Helps build complex panels for Dashboards in addition to providing several out-of-the-box panels. Ex: creating panels to calculate the performance of analysts in a given timezone.
    • Helpful Search Aids: It helps to set up complex custom alerts very easily. The interesting fields section is very helpful while threat hunting. Ex: It shows all the users and the frequency of each in a failed login event. The user list on the interesting fields is useful to look for suspicious logins.
    Incentivized
    Read full review
    Cons
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
    Read full review
    Cisco
    • Improved User Interface Customization: While the interface is generally intuitive, providing more options for users to customize their dashboards and views would enhance the overall user experience. Tailoring the interface to specific roles or use cases could be a valuable addition.
    • Simplified Alert Management: Streamlining the process of managing alerts, such as grouping or categorizing them based on severity or type, would make it easier for security teams to prioritize and respond to incidents effectively.
    • Expanded Threat Intelligence Feeds: Increasing the variety and sources of threat intelligence feeds available within ES would provide a broader context for identifying and mitigating emerging threats, ensuring a more comprehensive defense against evolving attack vectors.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Cisco
    We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
    Incentivized
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    Usability
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
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    Cisco
    Maintaining hundreds or even 1000+ SOC use cases is really difficult, considering that the Data sources may not always send the data. A module that detects data freshness issues and detect data format changes would be a great help. the main challenge today using Splunk Enterprise Security is making sure that the detection rules are still working properly given all the changes that occur in data source applications. Also, maintaining the data collects on tens of thousands of servers and more than 100k workstations is a real company IT challenge: the splunkbase forwarder may not support old OS anymore, while these are the most important to monitor. Moving to the Open Telemetry collector has become essential so that only 1 agent is required for both SIEM and application observability.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    Cisco
    I don't think I've ever seen Splunk ES go fully offline or have any downtime greater than a few minutes on rare occasions.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Cisco
    It takes a long time for items to load if you are just generally searching through logs. It is best to use the data models which load faster but can be strange in terms of what is coming from which logs where. Yes, you can look it up, but this also requires familiarity with where things are and how to look them up.
    Incentivized
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    Support Rating
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Cisco
    It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
    Incentivized
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    In-Person Training
    OpenText
    No answers on this topic
    Cisco
    I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
    Incentivized
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    Online Training
    OpenText
    No answers on this topic
    Cisco
    It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Cisco
    It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
    Incentivized
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    Alternatives Considered
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
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    Cisco
    Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
    Incentivized
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    Cisco
    for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Cisco
    - 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
    Incentivized
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    Professional Services
    OpenText
    No answers on this topic
    Cisco
    I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
    Incentivized
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    Return on Investment
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    Cisco
    • We have a 100% success rate on all our ES implementations due to the amazing documentation and Splunk enablement on the subject.
    • Our Splunk ES business has grown 100% YoY for the last 3 years.
    • In terms of long term management and maintenance, ES has been highly stable and predictable, reducing our overhead on costly services team for ad hoc maintenance work.
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    ScreenShots