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Optro (formerly AuditBoard) vs. Secureframe

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Optro

    Score7.6 out of 10
    N/AOptro (formerly AuditBoard) is a connected risk platform designed to elevate teams, engage the front lines of a business, and help users leverage risk as a strategic driver. At the heart of the connected risk architecture is a unified data core that centralizes the organization's risks, controls, policies, frameworks, and issues. The core is surrounded by a set of platform capabilities, including collaboration, automation, a workflow engine, business intelligence, and an extensible integration…N/A

    Secureframe

    Score9.2 out of 10
    N/ASecureframe, headquartered in San Francisco, helps companies get enterprise ready by streamlining SOC 2, ISO 27001, and HIPAA compliance. Secureframe aims to enable companies to get compliant within weeks, rather than months and monitors 40+ services, including AWS, GCP, and Azur.N/A
    Pricing
    OptroSecureframe
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    OptroSecureframe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OptroSecureframe
    Considered Both Products
    Optro
    No answer on this topic
    Secureframe
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    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    User Ratings
    OptroSecureframe
    Likelihood to Recommend
    8.0
    (10 ratings)
    9.2
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (5 ratings)
    User Testimonials
    OptroSecureframe
    Likelihood to Recommend
    Optro
    Auditboard is especially useful for SOX control testing. It is very convenient having all our information on a single platform. It is easy to communicate PBC requests to clients, store control testing working papers for review, communicate deficiencies and build dashboards to provide visual statistics. Situations where it might not be useful are for organizations that are smaller in size where the templates don't fit well with their internal audit/controls program. There is a significant amount of testing required before using the platform, and adapting working papers to fit in well with AuditBoard
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    Secureframe
    As an early-stage startup venturing into SOC 2 for the first time with no in-house compliance expertise, I'd say Secureframe is well-suited for early startups. They walked us through various parts of the process and recommended how to approach certain configurations and controls appropriate for our situation and size. We can easily see Secureframe working for larger companies as well; they seem to have a solid foundation in place.
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    Pros
    Optro
    • AuditBoard allows real-time collaboration between control and business owners and auditors.
    • AuditBoard has a lot of fantastic training sessions and office hours to help users make the most of the product.
    • AuditBoard has great customer service personnel to answer questions and troubleshoot any issues.
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    Secureframe
    • Centralizes compliance work.
    • Controls sensitive document sharing.
    • Creates accountability and audit trails.
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    Cons
    Optro
    • We used to perform our Risk Control Analysis (RCA) for each audit's planning in an Excel spreadsheet. Once we purchased the Risk Oversight module, AuditBoard helped us convert the RCA to a system function rather than a spreadsheet. At first, we lost some of the functionality the spreadsheet provided, but AuditBoard did continue to help us build and work towards a solution more similar to what we previously had. Though happy with it, it's still not perfect. As one example, I'd like to be able to link actual Ops Audit work steps that cover the risk and controls being outlined in the RCA, rather than just adding a comment to state which steps cover them. More of a preference, I suppose.
    • I also had demoed their beta Resources and Scheduling module, but it didn't have enough functionality at the time to work for how we put the quarterly Internal Audit schedule together (using Excel). One thing I recall was that you couldn't pull in SOX controls or non-chargeable work (such as education or administration) to auditor's schedules; it was meant to schedule the Ops Audits only. It is possible they have already fixed or improved this; I just haven't seen the updated version.
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    Secureframe
    • The new audit module had a few minor bugs during setup on our 2nd pass, but nothing that broke. Confident it'll smooth out the longer it's live in Prod.
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    Usability
    Optro
    No answers on this topic
    Secureframe
    The Questionnaires feature (which assists in RFP's, security questionnaires, etc) could be designed a lot better. I see what they were going for, and based on their track record for improving features I'm sure it will get a refresh, but in it's current state it is the only features that I do not use.
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    Alternatives Considered
    Optro
    I remember there were a lot of sync issues when I used the internally developed software, but that's probably because a few people were working on the same project at the same time. I have not come across this issue in AuditBoard
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    Secureframe
    From purely comparing marketing sites (unable to trial others), Secureframe had better first time SOC 2 audit documentation and explanations for free to ease you into understanding the processes.
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    Return on Investment
    Optro
    • Hard to quantify. It was cheaper than the tool we had and we were able to get rid of standalone tool for surveys. overall, just better user experience for all.
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    Secureframe
    • It is easier and quicker to provide customers access to sensitive materials.
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