Oracle BPM Suite vs. Tungsten AP Essentials

Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.

We are using Tungsten with the former Readsoft OCR Products and Ebydos webcycles. All incoming paper-based invoices, delivery documents, advices, etc. will be scanned and digitized incl. OCR by Tungsten. They are highly integrated in SAP processes and own developments. Tungsten Ebydos Webcycle is used for approval workflows for deviations in orders, PO volume, pricing, etc. This is also fully integrated in SAP workflows, incl. own developments.

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• Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
• Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
• Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.

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Independently Invited by TrustRadius

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• Excellent scanning and OCR.
• Highly configurable workflows.
• Audit proven transparency in SAP Systems.
• Scalable and flexible solution.

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Independently Invited by TrustRadius

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• Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
• To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
• The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
• As with all Oracle products, the price can be an issue for smaller shops.

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Independently Invited by TrustRadius

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• OCR recognition issues.
• Interface Issues/sometimes slow interfaces.

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In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.

Not easy to debug errors.

Industry-leading OCR and workflows, highly integrated into SAP Systems.

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Independently Invited by TrustRadius

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Overall satisfactory

We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Industry-leading OCR Products (Readsoft) and Webcycles (Ebydos). Very flexible, scalable, and highly integrated with SAP processes and own developments.

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Independently Invited by TrustRadius

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• You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
• Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
• For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.

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• Not yet, but replaces highly manual efforts.
• Brings good productivities in AP processing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info