Oracle BPM Suite - Boon or Bane?
Anonymous | TrustRadius Reviewer
November 13, 2017

Oracle BPM Suite - Boon or Bane?

Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Oracle BPM Suite

We've implemented BPM solution for a very large client who uses multiple Oracle Cloud and On-premise applications including but not limited to Cloud HCM, Cloud Finance, Cloud procurement, Cloud Sales and Planning & Budgeting. Because of BPM Suite's extreme complexity and non-user friendliness, it is currently being used only as a pilot for HCM. The purpose of using BPM Suite is to identify the redundant and inefficient processes and streamline it for better overall efficiency.
  • Capacity to integrate well into a whole lot of apps and databases
  • The studio is quite helpful to configure the business processes especially if it's a standard flow. The drag and drop, although quite buggy, is good.
  • Extremely complicated to work with. The WYSIWYG is of no help either since it very buggy and poorly designed. If you are a business or functional user, you will have a hard time using the application.
  • The Oracle's "Using" and "Implementing" guides are nearly useless with no examples and case studies and there is no documentation available to learn or understand the process.
  • Very few skilled developers are available in market who really understand how to implement Oracle BPM suite.
  • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
  • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
  • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
IBM's Rational RequistePro was considered as an alternative but due to the client's good experience with existing Oracle services, BPM Suite was finally decided upon.
Unless your organization has a big budget and needs to streamline the business processes, you would want to steer clear of Oracle BPM Suite. It's a nightmare to use and implement. Especially for a small company, the disadvantages outweigh the benefits.

Oracle BPM Suite Feature Ratings

Process designer
Process simulation
Business rules engine
SOA support
Process player
Not Rated
Support for modeling languages
Not Rated
Form builder
Not Rated
Model execution
Not Rated
Social collaboration tools
Not Rated
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Content management
Not Rated