Oracle Real User Experience Insight (discontinued) vs. Sensu, by Sumo Logic

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.

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• Well suited for raising pagers when you have count-based metrics.
• Well suited for threshold-based metrics.
• Not well suited for tracking events over the day, since graphs and other visualizations are missing.

Incentivized

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• KPI dashboard
• Data Browser
• Performance and Violation Overview

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Independently Invited by TrustRadius

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• Unique concept as a "monitoring router" that can tie services together.
• Backward-compatible with Nagios environments.
• More of a DevOps focus than Nagios.

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• High cost.
• Training is very expensive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cannot be solely used for tracking metrics over time.
• Not a very good UI.

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Sensu's customer support was always willing to work with us but never really seemed to learn much from our experiences. I think they get a lot of customers with DevOps IT teams that are willing to put in a lot of elbow grease to get the most of Sensu's architecture. However, despite explaining my continued disappointment with their documentation and the overall flow of the product, I never got much more than a "sorry" and a notice that their documentation was open source if I wanted to contribute to it. The problem, of course, is that you can't document what you don't understand. I'm a former technical writer, so I know that better than most.

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ExtraHop. I did use it, but it projects almost the same matrix.

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Have used New Relic and Sematext Cloud for APM and for tracking over days and visualizing the issues. But those are very expensive as compared to Sensu.

Incentivized

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• Executive dashboard.
• RUEI can be used to monitor end-user activity and business services.

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Independently Invited by TrustRadius

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• Standing up the Sensu Go server took very little effort.
• Setting up and maintaining the build processes and deployment logic for Sensu assets and checks was somewhat exhausting and resulted in lower adoption among non-DevOps IT.
• The limited web interface resulted in lower adoption among non-DevOps IT.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info