Cin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.
$95
per month
SAP SCM
Score9.1 out of 10
N/A
SAP Supply Chain Management (SCM) is a tightly integrated suite of applications that automate various processes inherent to the enterprise supply chain.
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
For retail, logistics and manufacturing industry business cases, I think SAP Supply Chain Management is very well suited. GATP backorder processing, forecasting, scheduling, product availability check, rule based ATP checks are specific scenarios in which it is well suited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Availability of different statistical forecasting methods covering different patterns i.e. Trend, Cyclical, Seasonal and Irregularity.
Different modules to cater to different business requirement ranging from long-term need (Demand Planning), Medium Term (Supply Planning), Short Term (Production Planning and Detailed Scheduling).
Easy integration with core ERP for transfer of master and transaction data. Planning specific functions can be executed in SAP APO while execution can still be carried out in core ERP suite.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
shipping, I would like to be able to handle returns more easily.
I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
When moving from non-SAP to SAP solution for Supply Chain Management-APO, it may take some time for business users to get use to, as solution provided in user interface sometime seems complex.
For track and trace solution within SAP Supply Chain Management has scarcity of good resources especially when you want to track custom objects with complex use cases.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
SAP provides an extensive product suite with its SCM and has functionalities to cater to different industries. Supply chain planning is divided into several steps, some of which are executed by components in SAP ECC and others by components in SAP SCM. It is possible and advisable to integrate these two systems and to use them together for planning. System integration takes place using the Core Interface (CIF). Even though As/400 remains a critical part of the computing infrastructure for many of the global organizations, ease of scalability, integration with cloud, advanced planning and analytics functionality and availability of strong talents make SAP SCM a better choice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
SAP Supply Chain Management provided suitable solution for promotion planning, forecasting, life cycle planning, VMI replenishment etc. Business team started seeing benefits of those in no time.
For collaborative planning, business team had few dis-satisfactory points when compared with previous non-SAP solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
