Payment Rails vs. Startdeliver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payment Rails
Score 0.0 out of 10
N/A
Payment Rails headquartered in Montreal aims to provide users with next-generation payment infrastructure, seamless integration, and the lowest fees, to help users grow their businesses.N/A
Startdeliver
Score 10.0 out of 10
N/A
N/A
$445
per month
Pricing
Payment RailsStartdeliver
Editions & Modules
No answers on this topic
Basic
$445
per month
Offerings
Pricing Offerings
Payment RailsStartdeliver
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Payment RailsStartdeliver
Security
Comparison of Security features of Product A and Product B
Payment Rails
-
Ratings
Startdeliver
10.0
1 Ratings
13% above category average
Role-based user permissions00 Ratings10.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Payment Rails
-
Ratings
Startdeliver
10.0
1 Ratings
15% above category average
API00 Ratings10.01 Ratings
Integration with Salesforce.com00 Ratings10.01 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Payment Rails
-
Ratings
Startdeliver
9.5
1 Ratings
8% above category average
Product usage00 Ratings10.01 Ratings
Help desk / support tickets00 Ratings9.01 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Payment Rails
-
Ratings
Startdeliver
9.4
1 Ratings
9% above category average
NPS surveys00 Ratings9.01 Ratings
Sponsor tracking00 Ratings9.01 Ratings
Customer profiles00 Ratings10.01 Ratings
Automated workflow00 Ratings10.01 Ratings
Internal collaboration00 Ratings10.01 Ratings
Customer health scoring00 Ratings9.01 Ratings
Customer segmentation00 Ratings9.01 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Payment Rails
-
Ratings
Startdeliver
9.8
1 Ratings
15% above category average
Customer health trends00 Ratings10.01 Ratings
Engagement analytics00 Ratings10.01 Ratings
Revenue forecasting00 Ratings9.01 Ratings
Dashboards00 Ratings10.01 Ratings
Best Alternatives
Payment RailsStartdeliver
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10
ChurnZero
ChurnZero
Score 8.4 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Adyen
Adyen
Score 8.7 out of 10
Gainsight CS
Gainsight CS
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Payment RailsStartdeliver
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Payment RailsStartdeliver
Likelihood to Recommend
Payment Rails
No answers on this topic
Startdeliver
with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
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Pros
Payment Rails
No answers on this topic
Startdeliver
  • Track the features your clients are using
  • Churn prevention
  • Shared spaces for collaboration
  • Integration
Read full review
Cons
Payment Rails
No answers on this topic
Startdeliver
  • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
  • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
  • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
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Usability
Payment Rails
No answers on this topic
Startdeliver
from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
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Alternatives Considered
Payment Rails
No answers on this topic
Startdeliver
Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
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Return on Investment
Payment Rails
No answers on this topic
Startdeliver
  • saves atleast 30% time per customer
  • Prevents churn thanks to great healthscoring and customer details function
  • becomes an integrated source of truth
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ScreenShots