PBXact vs. TrioPBX
PBXact vs. TrioPBX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 PBXact | N/A | PBXact is based on FreePBX, and iscommercially supported by Sangoma’s in-house support staff, and its software is controlled by Sangoma engineers dedicated to ensuring performance. The PBXact phone system is designed for advanced deployments where the installation environment requires complex configuration and customization. | N/A | |
 TrioPBX | N/A | TrioPBX is a cloud-hosted business phone and contact center platform built for organizations that want professional telephony, modern routing, and actionable analytics without the cost and complexity of on-premise hardware. The system consolidates inbound and outbound calling, IVR, queues, recordings, and WebRTC softphones into a single, configurable service suitable for customer support, sales, and service desks. Its architecture emphasizes quick rollout,… | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | TrioPBX‑Pricing at a glance On the TrioPBX pricing page you’ll find transparent per‑user, per‑month pricing with all key features included — and importantly, no hidden long‑term contracts. Basic Plan – Ideal for small teams and lean budgets The Basic tier starts at just US $5 per user/month when you select 1‑5 users. Included with this plan: 200 local calling minutes per user — a solid allowance for light to moderate calling needs. Core features such as multi‑lingual IVR (Interactive Voice Response), the ability to ring all devices (desktop, mobile, web phone), one year of call recording, a dashboard, and a web‑phone interface. The entry cost and bundled minutes make this plan very friendly for startups, remote teams, freelancers, micro‑businesses or any operation that doesn’t yet need advanced features or large volumes of calls. Why it works for low‑budget scenarios At US $5/user/month the overhead is minimal, so you can get professional VoIP functionality without a large investment upfront. The included minutes mean you’re not immediately paying extra for basic outgoing calls, helping to control cost predictability. You get essential functionality (IVR, call recording, web phone access) that many legacy or traditional phone systems charge extra for – so you’re getting modern features for much lower cost. The plan is scalable. As you grow, you can move to the “Advanced” or “Premium” tiers when you genuinely need more minutes or additional features like click‑to‑dial, holiday routing, webhooks or audit logs. For now, you pay only for what you need. The billing is monthly and in USD with no long‑term lock‑in stated beyond “Cancel anytime” in the general FAQ section. Perfect use‑cases for the Basic plan A small team (1‑5 users) working from home or in a virtual/remote office environment who want unified communications without high cost. A startup or small business where budget is tight, but you still want features like IVR and call recording to present a professional image. A business that wants to test hosted PBX/VoIP before committing to higher‑volume plans — you can start lean and upgrade later. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| PBXact | TrioPBX | |
|---|---|---|
| Small Businesses |  Sangoma Asterisk Score 8.6 out of 10 | Sangoma Asterisk Score 8.6 out of 10 |
| Medium-sized Companies | Sangoma Asterisk Score 8.6 out of 10 | Sangoma Asterisk Score 8.6 out of 10 |
| Enterprises | Sangoma Asterisk Score 8.6 out of 10 | Sangoma Asterisk Score 8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| PBXact | TrioPBX | |
|---|---|---|
| ScreenShots | TrioPBX Screenshots |