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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A

    Salesforce Data 360

    Score8.5 out of 10
    N/ASalesforce Data 360 (formerly Salesforce Data Cloud, or Salesforce Genie) is a solution to put data to work for customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of the Salesforce CRM.

    $108,000

    per year per org

    Pricing
    PentahoSalesforce Data 360
    Editions & Modules
    No answers on this topic
    Data Cloud for Marketing
    $108000
    per year per org
    Offerings
    Pricing Offerings
    PentahoSalesforce Data 360
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PentahoSalesforce Data 360
    Considered Both Products
    Hitachi Vantara
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    PentahoSalesforce Data 360
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Salesforce Data 360
    -
    Ratings
    Pixel Perfect reports8.618 Ratings00 Ratings
    Customizable dashboards9.918 Ratings00 Ratings
    Report Formatting Templates8.718 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Salesforce Data 360
    -
    Ratings
    Drill-down analysis7.618 Ratings00 Ratings
    Formatting capabilities8.319 Ratings00 Ratings
    Integration with R or other statistical packages9.312 Ratings00 Ratings
    Report sharing and collaboration9.717 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Salesforce Data 360
    -
    Ratings
    Publish to Web9.618 Ratings00 Ratings
    Publish to PDF9.819 Ratings00 Ratings
    Report Versioning9.713 Ratings00 Ratings
    Report Delivery Scheduling9.917 Ratings00 Ratings
    Delivery to Remote Servers9.310 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Salesforce Data 360
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.916 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.216 Ratings00 Ratings
    Predictive Analytics8.314 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Salesforce Data 360
    -
    Ratings
    Multi-User Support (named login)9.320 Ratings00 Ratings
    Role-Based Security Model9.619 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.918 Ratings00 Ratings
    Single Sign-On (SSO)7.610 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Salesforce Data 360
    -
    Ratings
    Responsive Design for Web Access9.710 Ratings00 Ratings
    Mobile Application6.97 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.711 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    8.6
    10 Ratings
    10% above category average
    Salesforce Data 360
    -
    Ratings
    REST API8.310 Ratings00 Ratings
    Javascript API9.09 Ratings00 Ratings
    iFrames7.39 Ratings00 Ratings
    Java API8.79 Ratings00 Ratings
    Themeable User Interface (UI)8.910 Ratings00 Ratings
    Customizable Platform (Open Source)9.610 Ratings00 Ratings
    Data Source Connection
    Comparison of Data Source Connection features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    -
    Ratings
    Salesforce Data 360
    8.0
    9 Ratings
    5% below category average
    Connect to traditional data sources00 Ratings8.19 Ratings
    Connecto to Big Data and NoSQL00 Ratings7.86 Ratings
    Data Transformations
    Comparison of Data Transformations features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    -
    Ratings
    Salesforce Data 360
    7.9
    10 Ratings
    3% below category average
    Simple transformations00 Ratings8.810 Ratings
    Complex transformations00 Ratings7.010 Ratings
    Data Modeling
    Comparison of Data Modeling features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    -
    Ratings
    Salesforce Data 360
    7.8
    10 Ratings
    2% below category average
    Data model creation00 Ratings8.310 Ratings
    Metadata management00 Ratings7.89 Ratings
    Business rules and workflow00 Ratings8.010 Ratings
    Collaboration00 Ratings7.710 Ratings
    Testing and debugging00 Ratings7.510 Ratings
    Data Governance
    Comparison of Data Governance features of Pentaho and Salesforce Data 360
    Feature
    Pentaho
    -
    Ratings
    Salesforce Data 360
    7.0
    10 Ratings
    14% below category average
    Integration with data quality tools00 Ratings7.510 Ratings
    Integration with MDM tools00 Ratings6.48 Ratings
    Best Alternatives
    PentahoSalesforce Data 360
    Small Businesses
    Cyfe
    Score4 out of 10
    Skyvia
    Score10 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    IBM InfoSphere Information Server
    Score10 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    SolarWinds Task Factory
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PentahoSalesforce Data 360
    Likelihood to Recommend
    9.1
    (31 ratings)
    8.2
    (12 ratings)
    Likelihood to Renew
    8.8
    (11 ratings)
    6.0
    (1 ratings)
    Usability
    9.3
    (6 ratings)
    8.2
    (12 ratings)
    Support Rating
    9.3
    (7 ratings)
    -
    (0 ratings)
    Online Training
    9.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.4
    (16 ratings)
    -
    (0 ratings)
    Data Sources
    8.6
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    PentahoSalesforce Data 360
    Likelihood to Recommend
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Salesforce
    Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.
    Incentivized
    Read full review
    Pros
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Salesforce
    • Allows use to bring external data into Salesforce as zero-copy
    • Is able to present data using standard Salesforce reports familiar to our users
    • Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Salesforce
    • pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
    • CI/CD can be improved, that looks a difficult and hard
    • Also sandbox comes with many limitation so very hard to replicate production like environment to test
    Incentivized
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Salesforce
    Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc
    Incentivized
    Read full review
    Support Rating
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
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    Salesforce
    No answers on this topic
    Online Training
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    Salesforce
    we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360
    Incentivized
    Read full review
    Return on Investment
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    Salesforce
    • Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
    • It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
    • I like that you can even see customer info from other agents making it nice to compare and try and pass others
    • Makes the customers journey smooth sailing because everything is in one place
    Incentivized
    Read full review
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