Pepper Cloud

Pepper Cloud

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pepper Cloud	Score9 out of 10	Small Businesses (1-50 employees)	Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features.	N/A

Pricing

Pepper Cloud

No answers on this topic

Pricing Offerings
Pepper Cloud
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Required

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Community Pulse
Key User Insights
	Pepper Cloud
Considered Both Products	Pepper Cloud AI WhatsApp CRM Anshul Jain Content Manager in Marketing at Hogarth Worldwide (Marketing & Advertising, 5001-10,000 employees) Chose Pepper Cloud Their unique capabilities includes omnichannel CRM at reasonable prices. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Pepper Cloud

Comparison of Sales Force Automation features of Pepper Cloud
Feature	Pepper Cloud 9.2 1 Ratings 16% above category average
Customer data management / contact management	10.01 Ratings
Workflow management	9.01 Ratings
Territory management	9.01 Ratings
Opportunity management	9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.01 Ratings
Contract management	9.01 Ratings
Quote & order management	9.01 Ratings
Interaction tracking	10.01 Ratings
Channel / partner relationship management	10.01 Ratings

Comparison of Customer Service & Support features of Pepper Cloud
Feature	Pepper Cloud 9.5 1 Ratings 21% above category average
Case management	9.01 Ratings
Call center management	10.01 Ratings

Comparison of Marketing Automation features of Pepper Cloud
Feature	Pepper Cloud 8.5 1 Ratings 9% above category average
Lead management	10.01 Ratings
Email marketing	7.01 Ratings

Comparison of CRM Project Management features of Pepper Cloud
Feature	Pepper Cloud 8.7 1 Ratings 12% above category average
Task management	10.01 Ratings
Billing and invoicing management	8.01 Ratings
Reporting	8.01 Ratings

Comparison of CRM Reporting & Analytics features of Pepper Cloud
Feature	Pepper Cloud 8.7 1 Ratings 13% above category average
Forecasting	9.01 Ratings
Pipeline visualization	9.01 Ratings
Customizable reports	8.01 Ratings

Comparison of Customization features of Pepper Cloud
Feature	Pepper Cloud 9.7 1 Ratings 24% above category average
Custom fields	10.01 Ratings
Custom objects	9.01 Ratings
API for custom integration	10.01 Ratings

Comparison of Security features of Pepper Cloud
Feature	Pepper Cloud 8.5 1 Ratings 1% above category average
Single sign-on capability	9.01 Ratings
Role-based user permissions	8.01 Ratings

Comparison of Integrations with 3rd-party Software features of Pepper Cloud
Feature	Pepper Cloud 9.5 1 Ratings 23% above category average
Marketing automation	10.01 Ratings
Compensation management	9.01 Ratings

Comparison of Platform features of Pepper Cloud
Feature	Pepper Cloud 10.0 1 Ratings 27% above category average
Mobile access	10.01 Ratings

Best Alternatives
	Pepper Cloud
Small Businesses	Salesflare Score10 out of 10
Medium-sized Companies	Kintone Score9.7 out of 10
Enterprises	Oracle Sales Score8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	Pepper Cloud
Likelihood to Recommend	9.0 (1 ratings)
Usability	10.0 (1 ratings)
Support Rating	10.0 (1 ratings)
Ease of integration	10.0 (1 ratings)

User Testimonials
	Pepper Cloud
Likelihood to Recommend	Pepper Cloud AI WhatsApp CRM I use to interact with many clients on a daily basis on different platforms like WhatsApp, facebook, gmail, Outlook, etc. In that term Pepper Cloud helped me alot as I dont need to keep eyes on different platforms now. I can manage everything from CRM dashboard itself. Also it's mobile app make it more convenient to use Anshul Jain Content Manager Read full review
Pros	Pepper Cloud AI WhatsApp CRM I particularly liked it's WhatsApp and other message channel integrations. It's makes it easy to handle conversations from single platform. It's AI powered features like chatbot, task automation, etc very handy tools. Multiple easy customization options Works well with other programs seamlessly. Also, it should open API. Provide 24*7 support. Anshul Jain Content Manager Read full review
Cons	Pepper Cloud AI WhatsApp CRM Data and file storage is low Limited email templates The UI/Ux of reporting feature is bit old dated Anshul Jain Content Manager Read full review
Usability	Pepper Cloud AI WhatsApp CRM Because it made me day to day work easy. I don't need to look after multiple apps to keep track of client's requirements. Everything can we handled from its dashboard only. Anshul Jain Content Manager Read full review
Support Rating	Pepper Cloud AI WhatsApp CRM The provide 24*7 support on multiple channels like email, phone, WhatsApp, etc. Anshul Jain Content Manager Read full review
Alternatives Considered	Pepper Cloud AI WhatsApp CRM Their unique capabilities includes omnichannel CRM at reasonable prices. Anshul Jain Content Manager Read full review
Return on Investment	Pepper Cloud AI WhatsApp CRM Being a social CRM, it provided a unified platfrom for managing multiple conversations at place. It's integration capabilities makes it good option Helped us to provide omnichannel support to our clients. We can now provide support to our clients via voice/video calls, email, social media, whatsapp, etc. Anshul Jain Content Manager Read full review
ScreenShots	Pepper Cloud Screenshots