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PerfectServe vs. Tebra Practice Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PerfectServe

    Score9 out of 10
    N/APerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A

    Tebra Practice Marketing

    Score7.7 out of 10
    N/ATebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.

    $0

    Pricing
    PerfectServeTebra Practice Marketing
    Editions & Modules
    No answers on this topic
    Cub
    $0
    Professional
    $300
    Managed Services
    $500
    Offerings
    Pricing Offerings
    PerfectServeTebra Practice Marketing
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    PerfectServeTebra Practice Marketing
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    PerfectServeTebra Practice Marketing
    Likelihood to Recommend
    PerfectServe
    Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
    Incentivized
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    Tebra
    The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
    Incentivized
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    Pros
    PerfectServe
    • Efficiency.
    • Protective information.
    • Increased communication.
    • Ease of use.
    Incentivized
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    Tebra
    • Patient communications: being able to send patients text messages has been a great benefit.
    • Kareo sends out appointment reminders for us which saves our employees time.
    Incentivized
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    Cons
    PerfectServe
    • Shorten downtime services.
    Incentivized
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    Tebra
    • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
    • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
    Incentivized
    Read full review
    Support Rating
    PerfectServe
    No answers on this topic
    Tebra
    Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
    Incentivized
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    Alternatives Considered
    PerfectServe
    Much better.
    Incentivized
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    Tebra
    We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
    Incentivized
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    Return on Investment
    PerfectServe
    • Improved communication for those who use it.
    • Difficulty when sudden downtime with need for back up plan.
    Incentivized
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    Tebra
    • We have not been using it long enough to know an answer to this.
    Incentivized
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    ScreenShots