TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PerfectServe

    Score9 out of 10
    N/APerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A

    TrueDialog

    Score9 out of 10
    N/ATrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.

    $99

    per month

    Pricing
    PerfectServeTrueDialog
    Editions & Modules
    No answers on this topic
    Small Business
    $99
    per month
    Business Pro
    $375
    per month
    Enterprise
    $899
    per month
    Custom Enterprise
    $2499
    per month
    Pay-as-you-Go
    No Monthly Fee
    API Only
    Pricing based on a per message or per thousand message basis
    Offerings
    Pricing Offerings
    PerfectServeTrueDialog
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    PerfectServeTrueDialog
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PerfectServeTrueDialog
    Likelihood to Recommend
    PerfectServe
    Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
    Incentivized
    Read full review
    TrueDialog
    TrueDialog is different from the other texting platforms because they offer a white-glove approach. You feel like they genuinely care about your business and want it to succeed.
    Incentivized
    Read full review
    Pros
    PerfectServe
    • Efficiency.
    • Protective information.
    • Increased communication.
    • Ease of use.
    Incentivized
    Read full review
    TrueDialog
    • SMS Messaging.
    • Link shortener.
    • Contact center solution.
    Incentivized
    Read full review
    Cons
    PerfectServe
    • Shorten downtime services.
    Incentivized
    Read full review
    TrueDialog
    No answers on this topic
    Alternatives Considered
    PerfectServe
    Much better.
    Incentivized
    Read full review
    TrueDialog
    Message media's support was non-existent. They are from Australia so you call long distance and there only seems to be 2-3 people working for the company now.
    Incentivized
    Read full review
    Return on Investment
    PerfectServe
    • Improved communication for those who use it.
    • Difficulty when sudden downtime with need for back up plan.
    Incentivized
    Read full review
    TrueDialog
    • 10X our messaging capability.
    Incentivized
    Read full review
    ScreenShots