TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Platterz

    Score10 out of 10
    N/APlatterz in Toronto offers an office catering software platform emphasizing transaction and order facilitation.N/A

    Spoonfed

    Score6 out of 10
    N/ABritish company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.N/A
    Pricing
    PlatterzSpoonfed
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PlatterzSpoonfed
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    PlatterzSpoonfed
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    User Testimonials
    PlatterzSpoonfed
    Likelihood to Recommend
    Platterz
    If you need to feed more than 5 people on a recurring basis I highly recommend Platterz. If you need to feed 50+ people I have no idea how you aren't already using Platterz. Colleagues at large companies are always complaining that their lunches are bland and repetitive, and Platterz solves that problem at scale. If you need help planning, their staff is friendly and can plan meals to fit your budget and dietary restrictions. We have been working with Platterz since we had only 10 employees and I am confident we will continue to use them well past 100 employees. Our lunches are fresh, hot, and delicious, and they make sure they fit our budget. Everything can be done online, or with the help of your concierge!
    Incentivized
    Read full review
    Spoonfed
    Spoonfed is well suited for smaller catering teams, it offers the ability to have a large changing menu and for guests to place orders themselves. If you are doing catering business with repeat customers it's quite useful [as] you can repeat orders and save all of the guest's info in the database. I would not recommend it if it does not integrate into your point of sale as you will need to have an entirely different system for payments and sales because of this.
    Incentivized
    Read full review
    Pros
    Platterz
    • User interface
    • Concierge service
    • Food quality
    • Dietary restrictions
    • Price
    • Customer support
    • Variety of options
    Incentivized
    Read full review
    Spoonfed
    • Ability to have robust and changing menu options.
    • Authorizing payments and payment links sent via email.
    • Customer profiles.
    • Ability to save credit card numbers for repeat guests.
    • Guests can place orders themselves.
    Incentivized
    Read full review
    Cons
    Platterz
    • Restaurant quality management (i.e. restaurants sometimes make mistakes)
    Incentivized
    Read full review
    Spoonfed
    • It's based out of England - so users in the USA sometimes run into unfamiliar verbiage or set up because of this, plus support team is in England.
    • Customer database set up isn't set up intuitively.
    • Glitches in functionality - sometimes is down/not working.
    Incentivized
    Read full review
    Alternatives Considered
    Platterz
    Prior to Platterz we were either ordering lunches directly from restaurants or using consumer-facing apps such as Skipthedishes and there is no comparison. Platterz and the restaurants they offer are tailored for company catering, and it shows. Meals are dependable and it's much faster than trying to use a consumer app or calling a restaurant yourself putting in an order for 30+ people.
    Incentivized
    Read full review
    Spoonfed
    This is the only catering software that we have used. We were doing all of this in house beforehand.
    Incentivized
    Read full review
    Return on Investment
    Platterz
    • Time savings (hours per week)
    • Employee happiness increased
    • No extra cost
    Incentivized
    Read full review
    Spoonfed
    • Not always intuitive for users in USA.
    • If you are able to set up the guests placing orders themselves, big ROI and ability to have a leaner catering team.
    • Calendar feature allows you to see orders at multi units / enterprise level.
    • Production sheets allow for commissary to track production for needs across multi units.
    Incentivized
    Read full review
    ScreenShots

    Spoonfed Screenshots

    Screenshot of Menu information in Online OrderProduct screenshot