Orderhive (discontinued) vs. Primaseller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Orderhive (discontinued)
Score 3.1 out of 10
N/A
Cin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.
$95
per month
Primaseller
Score 8.0 out of 10
Small Businesses (1-50 employees)
Primaseller is a software product company that enables multi-channel commerce for a retailer. According to the vendor: Primaseller’s POS software lets you manage stock at your brick and mortar stores with great ease. You can access and track the inventory across all your multiple stores from a single panel. It enables retailers to have a centralized view of the inventory shared across all the channels including online marketplaces, web stores and POS stores from their…N/A
Pricing
Orderhive (discontinued)Primaseller
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
No answers on this topic
Offerings
Pricing Offerings
Orderhive (discontinued)Primaseller
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Orderhive (discontinued)Primaseller
Considered Both Products
Orderhive (discontinued)
Chose Orderhive (discontinued)
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months.

But I'm done with this company
Chose Orderhive (discontinued)
Unfortunately, Orderhive fails completely due to the lies and lack of any sort of customer service. On the face, it seemed a better option but now after experiencing the whole package, it is more than poor. On the other hand, I have spoken to 2 other associates who are using …
Chose Orderhive (discontinued)
Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well …
Primaseller

No answer on this topic

Features
Orderhive (discontinued)Primaseller
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Orderhive (discontinued)
5.8
Ratings
24% below category average
Primaseller
-
Ratings
Inventory tracking3.00 Ratings00 Ratings
Barcode scanning10.00 Ratings00 Ratings
Automation rules8.00 Ratings00 Ratings
Reporting and analytics7.00 Ratings00 Ratings
Item kitting10.00 Ratings00 Ratings
Invoicing4.00 Ratings00 Ratings
Forecasting2.00 Ratings00 Ratings
Accounting integration2.00 Ratings00 Ratings
Best Alternatives
Orderhive (discontinued)Primaseller
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Lightspeed Retail
Lightspeed Retail
Score 9.1 out of 10
Medium-sized Companies
SAP Cloud ERP
SAP Cloud ERP
Score 8.6 out of 10
Epicor Eagle
Epicor Eagle
Score 7.9 out of 10
Enterprises
SAP Cloud ERP
SAP Cloud ERP
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Orderhive (discontinued)Primaseller
Likelihood to Recommend
3.1
(0 ratings)
-
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Orderhive (discontinued)Primaseller
Likelihood to Recommend
It is well suited for small businesses because it is very user-friendly, works very well, and has great customer support. You do not need an IT department to be able to use and work with it. It might not work for companies with complex supply chain management because it lacks some features that might be important for that.
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No answers on this topic
Pros
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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No answers on this topic
Cons
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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No answers on this topic
Usability
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
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No answers on this topic
Support Rating
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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No answers on this topic
Alternatives Considered
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
Read full review
No answers on this topic
Return on Investment
  • It has been a major loss for us.
  • Lost time and wasted investment money.
  • Actually has made our processes more complicated.
Read full review
No answers on this topic
ScreenShots

Orderhive (discontinued) Screenshots

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