Publitio vs. Rackspace Email

Publitio works great for serving media of almost all kinds. Although we don't use this, Publitio has a transform-by-url feature that allows website managers to serve different image sizes and formats by changing the url. If you need reliable image, video, and audio hosting, Publitio is a solid choice. The service is less well developed for document content such as DOCX files.

Incentivized

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).

Incentivized

• Playback is fast
• The service is secure. I recall no downtime.
• The platform offers multiple security options.
• Files are easily made downloadable.
• Lots of options for format conversions are available.
• It's easier to set up Publitio than an AWS bucket for non-IT users.

Incentivized

• Racksapce is quick and helpful when contacted for support.
• Rackspace is easy to set up and run on various email clients.
• The service is affordable and compares well with any similar services.
• It has a nice admin panel which is easy to follow and understand.

Incentivized

• The user interface works fine but is not particularly intuitive.
• Documentation is not always clear and simple.

Incentivized

• Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
• Login speed - It takes a bit longer than what most users would like to login to the admin panel.
• Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.

Incentivized

Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.

Incentivized

We were able to find great pricing on Publitio. Even though Publitio is not particularly streamlined, it is still a little less technical than S3 for non-developer users. Publitio is both managed (unlike AWS and Vultr) and competitively priced--and it offers content management features that may be key for some folks

Incentivized

• Publitio has taken load off our site's server, enabling us to keep the site faster.
• Publitio offers solid dependability, meaning our visitors can always listen to what they need.
• Publitio's affordable pricing makes asset storage sustainable.

Incentivized

• We have had little disruption with our emails. I can think of only one problem in the last three years.

Incentivized