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Quadient Accounts Receivable vs. TermSync

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quadient Accounts Receivable

    Score8.7 out of 10
    N/AQuadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.N/A

    TermSync

    Score10 out of 10
    N/ATermSync is a cloud-based accounts receivable management platform. It helps companies get paid faster, reduce administrative costs, and improve customer relationships. It works with clients’ existing accounting systems and can be up in running in a day or less. Companies can choose from various modules including invoice delivery, customer portals, collection workflow management, and advanced reporting & analytics. TermSync was acquired by French company Esker in January 2015.N/A
    Pricing
    Quadient Accounts ReceivableTermSync
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Quadient Accounts ReceivableTermSync
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Quadient Accounts ReceivableTermSync
    Accounts Receivable
    Comparison of Accounts Receivable features of Quadient Accounts Receivable and TermSync
    Feature
    Quadient Accounts Receivable
    7.5
    2 Ratings
    10% below category average
    TermSync
    -
    Ratings
    Invoice Control9.02 Ratings00 Ratings
    Payment Tracking7.92 Ratings00 Ratings
    Credit Management5.12 Ratings00 Ratings
    Aging Reports9.01 Ratings00 Ratings
    Customer Statements8.12 Ratings00 Ratings
    Automatic Reminders8.01 Ratings00 Ratings
    Payment Reconciliation7.42 Ratings00 Ratings
    Dispute Resolution5.01 Ratings00 Ratings
    Financial Reports8.01 Ratings00 Ratings
    Integration with Accounting Systems:7.52 Ratings00 Ratings
    User Ratings
    Quadient Accounts ReceivableTermSync
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Quadient Accounts ReceivableTermSync
    Likelihood to Recommend
    Quadient
    Great for automating dunning letters and standard customer communications. Great for dashboards for the collections teams. Easy to manage reporting that syncs with our in-house ERP, NetSuite. Senior management can review the dashboard to monitor overall performance. Can be hard to maintain a separate login for another ERP system.
    Incentivized
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    Esker
    If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
    Incentivized
    Read full review
    Pros
    Quadient
    • Self serve and easy access to customer documents
    • provides a full audit of all collection notes for any invoice in a single repository of data
    • Allows your collection team to become more proactive on issues than reactive - the automated services Quadient offers remove a lot of the manual human tasks
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    Esker
    • The dashboard makes it easy to organize my daily work and to track customer contacts.
    • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
    • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
    Incentivized
    Read full review
    Cons
    Quadient
    • Being able to tell clients which invoices were applied to for payment application
    • More analytical tools
    Incentivized
    Read full review
    Esker
    • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
    • The requirements needed to accept payments online requires some information that larger companies may not want to give out.
    Incentivized
    Read full review
    Likelihood to Renew
    Quadient
    Yay Pay has saved a lot of time. Integrates the billing and invoicing departments and is helpful to the revenue team to track customers and timing of payments. The AR and billing teams can share information with others and allows sharing of information that previously was hard to manage. Yay Pay integrates very well with Net Suite
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Usability
    Quadient
    I love the usability, the way the information is divided is very well though out and it flows nicely. The only thing I would point out is that sometimes the search engine show no results and when I know that cannot be correct, I refresh the page and the information shows up. It would be nice if if the connection is not good or the website is not sure if the information is correct, it would tell me, not say it is not there
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Alternatives Considered
    Quadient
    Very similar to Tesorio - more cost effective but less savvy in forecasting piece. Quadient customer service is A+. Much more functional workflow capability than NetSuite
    Read full review
    Esker
    When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
    Incentivized
    Read full review
    Return on Investment
    Quadient
    • Decrease in our DSO which was relatively high before
    • Ease of use by our customers to gather statements or invoices
    • Ease of use platform for all employees
    Incentivized
    Read full review
    Esker
    • Our over 60 day list has been reduced by more than 100 accounts.
    • Our DSO is consistently trending lower.
    • All of the customer notes are stored in one place saving time for everyone.
    Incentivized
    Read full review
    ScreenShots

    Quadient Accounts Receivable Screenshots

    Screenshot of a dashboard showing where cash can be allocated back to the ERP automatically - whether remittance data is included or not - allowing for increased accuracy, higher productivity, and reduced risk of manual errors.Screenshot of an example customizable resolution and escalation workflow.Screenshot of an example custom report. These combine AR data with machine learning to predict cash flow, build credit score cards and assess payor behavior. Advanced reporting and machine learning capabilities can enable B2B finance teams to make better business decisions.Screenshot of the advanced credit module used to mitigate credit risk while driving more reliable sales for B2B finance teams.Screenshot of an example configurable, and automated, collection workflow.Screenshot of the multi-channel and multi-format invoice delivery feature that enables users contact customers, in their preferred format, for a better payment experience.