TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuantumDesk

    N/AN/AQuantumDesk is a Customer Service Platform that includes AI Capabilities across all deployment tiers, rather than offering them as optional add-ons. QuantumDesk aggregates customer conversations from email, Live Chat, WhatsApp, social media, and APIs into a central interface. Quantum AI curates the inbox by automatically organizing and prioritizing Support Tickets based on urgency, sentiment, intent, and channel. Quantum AI provides functional support for…N/A

    Voiceflow

    Score10 out of 10
    N/AVoiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.

    $60

    per month per editor

    Pricing
    QuantumDeskVoiceflow
    Editions & Modules
    No answers on this topic
    Pro
    $60
    per month 10k credits
    Business
    $150
    per month 30k credits
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    QuantumDeskVoiceflow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing on Pro and Business plans.
    More Pricing Information
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    User Ratings
    QuantumDeskVoiceflow
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QuantumDeskVoiceflow
    Likelihood to Recommend
    QuantumDesk
    No answers on this topic
    Voiceflow
    For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
    Incentivized
    Read full review
    Usability
    QuantumDesk
    No answers on this topic
    Voiceflow
    Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
    Incentivized
    Read full review
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