Rackspace Email vs. SCloud US3

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).

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SCloud US3 impresses us with its exceptional scalability and rapid download speeds, revolutionizing our data storage. This high-performance object storage service offers cost-effectiveness through competitive pricing and flexible billing. Its seamless scalability ensures our storage grows with needs, while quick download speeds enhance accessibility for all our users. Permission setting need some work, but still very feasible for corporate use.

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• Racksapce is quick and helpful when contacted for support.
• Rackspace is easy to set up and run on various email clients.
• The service is affordable and compares well with any similar services.
• It has a nice admin panel which is easy to follow and understand.

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• Easy upload
• Integrates with other SCloud services
• Usage-based pricing

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• Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
• Login speed - It takes a bit longer than what most users would like to login to the admin panel.
• Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.

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Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.

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SCloud US3 is just simple, no hassle and we absolutely loved the flexible usage-based billing. Discussions with the SCloud US3 team is also short and sweet. Their team is highly available at many channels whether by email, phone, or even WhatsApp. For the other alternatives we try like Azure and IBM, sure they are good names but hard to get hold of any staff, making long-term feasibility hard.

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• We have had little disruption with our emails. I can think of only one problem in the last three years.

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• Global access
• Flexible usage-based billing

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info