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Rackspace Email vs. Solix Enterprise Data Management Suite (Solix EDMS)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Solix EDMS

    Score9 out of 10
    N/ASolix Enterprise Data Management Suite (Solix EDMS) is an information lifecycle management solution, from Solix Technologies in Santa Clara. Solix helps infrastructure and operations leaders implement the right policies, processes, and technology for application decommissioning and data retention, and helps users identify infrequently accessed historic data from production applications, and ‘move’ it to a secure archive with data integrity and access preserved. Solix EDMS also identifies…

    $7

    per month

    Pricing
    Rackspace EmailSolix EDMS
    Editions & Modules
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Email Archiving
    $7
    per month
    File Archiving
    $523
    per month
    Application Retirement
    $723
    per month
    Database Archiving
    $723
    per month
    Enterprise Archiving
    $1,985
    per month
    Offerings
    Pricing Offerings
    Rackspace EmailSolix EDMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Rackspace EmailSolix EDMS
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    User Ratings
    Rackspace EmailSolix EDMS
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Rackspace EmailSolix EDMS
    Likelihood to Recommend
    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
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    Solix Technologies
    Solix EDMS is the recognized global provider of enterprise data management solutions for information lifecycle management and compliance. It helps data migration for [application] sunsetting and upgrades, reduce storage, and secures sensitive data. Solix is considered a pioneer in providing a complete infrastructure platform to manage data across [applications], e-mail, and documents in an enterprise.
    Incentivized
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    Pros
    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
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    Solix Technologies
    • Automates the process for archiving and purging of historical data.
    • Helps towards greater business agility without spending a fortune on servers and storage.
    • It is the foundation for E-Discovery through long-term data retention, data masking, database audit, and enterprise search.
    Incentivized
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    Cons
    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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    Solix Technologies
    • Still some minor upgrade on indexes of records.
    • It was a bit tough to get started so user onboarding could be improved.
    Incentivized
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    Support Rating
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
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    Solix Technologies
    No answers on this topic
    Alternatives Considered
    Rackspace
    No answers on this topic
    Solix Technologies
    At the core of Solix EDMS is the Solix Enterprise Metadata Manager which manages multiple applications metadata for all data types independent of the hardware platforms. By implementing Solix, companies will keep data growth in check and lower storage costs, and improve overall system and reporting performance.
    Incentivized
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    Return on Investment
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
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    Solix Technologies
    • Helps create rapid database subsets for test and development.
    • Benefitted from faster backup and recovery.
    • Helped towards greater business agility without spending a fortune on servers and storage.
    Incentivized
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