TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Radarr

    Score10 out of 10
    N/ARadarr is a social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. The solution helps businesses make decisions from relevant social media & digital conversations in real-time using data…N/A

    Topsy

    Score7.5 out of 10
    N/ATopsy is a full-scale index of the public social web. Apple acquired Topsy in 2015 and sunsetted the product.

    $12,000

    Per User Per Year

    Pricing
    RadarrTopsy
    Editions & Modules
    No answers on this topic
    Topsy
    $12,000
    Per User Per Year
    Offerings
    Pricing Offerings
    RadarrTopsy
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    RadarrTopsy
    Small Businesses
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RadarrTopsy
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    RadarrTopsy
    Likelihood to Recommend
    Radarr
    Radarr is best suited for businesses that need to reach out to their target audience across multiple digital channels; it really helps track how effective the campaigns are and even improve on them based on what users tend to engage with the most on each platform. It can help streamline strategies.
    Read full review
    Apple
    Based off the price, I'd be hesitant to blindly recommend Topsy unless there is a need for the kind of big data it provides access to. If access to every single Tweet ever sent about your brand is important, then there is nothing else out there will do what Topsy does. At $12,000 per user, this is definitely not a product for the small social team, but if you manage a larger brand where reporting and brand sentiment mean a lot, then you owe it to yourself to evaluate Topsy Pro
    Read full review
    Pros
    Radarr
    • Helps us track online conversations in an industry/ around a topic
    • Helps us track trending topics/ themes to include in content marketing strategies
    • Helps us analyze the response to the content created for different digital channels
    Read full review
    Apple
    • Access to every single tweet ever sent since the start of Twitter.
    • Immediate access to results - extremely easy to generate search queries.
    • Multiple ways to visualize data.
    Read full review
    Cons
    Radarr
    • Would love to have a topic generator in-built
    Read full review
    Apple
    • Pricing is steep and on a per-user basis.
    • Limited amount of data sources - Twitter, links and videos.
    Read full review
    Likelihood to Renew
    Radarr
    No answers on this topic
    Apple
    Quite simply, there is no other option out there with the amount of data we can get from Topsy. Others (like Radian6) have a large amount of data, but it isn't as easy to find, and creating reports is too cumbersome. Report generation in Topsy takes seconds, not minutes
    Read full review
    Support Rating
    Radarr
    No answers on this topic
    Apple
    The few times we have asked questions, they were answered instantly by our own account rep
    Read full review
    Alternatives Considered
    Radarr
    Radarr brings you more comprehensive data and covers more digital platforms. In times when it is important to be present where your audience is and reach out to them at the right time, with the right message, that comprehensive view of data is what can help strategize better and run campaigns effectively. Also, love the visualization of data; that makes it all easy to understand.
    Read full review
    Apple
    No answers on this topic
    Return on Investment
    Radarr
    • Better understanding of the target audience
    • Better organic campaign reach
    • Better audience engagement and response rate
    Read full review
    Apple
    • Immediate access to campaign performance data in social. Our sales team regularly requests metrics from campaigns several years old, and with Topsy, we can dig in and find it. This assists in helping them in their sales pitches to new clients and renewing deals with previous clients.
    Read full review
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