TrustRadius: an HG Insights company

RateHawk vs. Tour Operation Platform TOP

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RateHawk

    Score9.4 out of 10
    N/ARateHawk, developed by Emerging Travel Group, is a service designed for professionals in the travel industry. This platform caters specifically to travel agencies, tour operators, and corporate clients, providing them with a solution for booking hotels, air tickets, and other travel services. Key Features Hotel Selection: RateHawk offers users access to over 2,900,000 hotels, guest houses, hostels, and apartments worldwide. Users can choose from a wide…N/A

    Tour Operation Platform TOP

    N/A
    Small Businesses (1-50 employees)
    The Tour Operation Platform (TOP) is a web-based solution designed for tour operators to automate and integrate operational, management, and accounting workflows. The platform centralizes data from initial tour planning and Itinerary creation to automated communication protocols, including: Site Booking and real-time Hotel Availability verification. Automated Rooming List imports and passenger assignment for arrival flights. Rate Offer generation…

    $85

    per month per user

    Pricing
    RateHawkTour Operation Platform TOP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RateHawkTour Operation Platform TOP
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsOne time installation fees according to the size of the company.
    More Pricing Information
    User Ratings
    RateHawkTour Operation Platform TOP
    Likelihood to Recommend
    9.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    RateHawkTour Operation Platform TOP
    Likelihood to Recommend
    Emerging Travel Group
    I would suggest RateHawk to other business owners who are concerned with their coverage and reliability in booking. It does not create unneeded complexity to facilitate growth.
    Read full review
    Mango Software Solutions
    No answers on this topic
    Pros
    Emerging Travel Group
    • High quality back-office support for managing bookings and accessing important data
    • Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
    • High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
    • Having all travel services managed under a single platform and billed in a single invoice.
    Read full review
    Mango Software Solutions
    No answers on this topic
    Cons
    Emerging Travel Group
    • Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
    • May have a learning curve for new users due to its extensive features.
    Read full review
    Mango Software Solutions
    No answers on this topic
    Usability
    Emerging Travel Group
    It is easy to use and the support is always there to help.
    Read full review
    Mango Software Solutions
    No answers on this topic
    Alternatives Considered
    Emerging Travel Group
    RateHawk is much more user friendly. Because of Vinet America’s Customization options to tailor the platform to a specific agency’s needs, the process could require an agency to have their own IT staff to complete this process, which could leave smaller agencies at a loss with their services.
    Read full review
    Mango Software Solutions
    No answers on this topic
    Return on Investment
    Emerging Travel Group
    • Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
    • All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.
    Read full review
    Mango Software Solutions
    No answers on this topic
    ScreenShots

    Tour Operation Platform TOP Screenshots

    Screenshot of PlanningScreenshot of Live ItineraryScreenshot of Rate OfferScreenshot of Reservations Registration and Notification if dates have changed (and thus the reservation needs to be updated).