TrustRadius: an HG Insights company

Raygun vs. Zscaler Digital Experience (ZDX)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Raygun

    Score7.4 out of 10
    N/ARaygun in Wellington offers a real user monitoring solution, allowing the user to discover and resolve the performance bottlenecks customers encounter with actionable data from real user sessions. Easily diagnose why users had a poor experience, convert more sales and enhance your front-end performance with Real User Monitoring.N/A

    Zscaler Digital Experience (ZDX)

    Score9 out of 10
    N/AZscaler digital experience is a cloud-native service, part of the Zscaler security cloud, that analyzes, troubleshoots, and resolves user experience issues. Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy…N/A
    Pricing
    RaygunZscaler Digital Experience (ZDX)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RaygunZscaler Digital Experience (ZDX)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    RaygunZscaler Digital Experience (ZDX)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RaygunZscaler Digital Experience (ZDX)
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    User Testimonials
    RaygunZscaler Digital Experience (ZDX)
    Likelihood to Recommend
    Raygun
    No answers on this topic
    Zscaler
    We specifically use Zscaler Digital Experience (ZDX) for monitoring critical apps and apps that are known for having connection issues. Some critical SaaS apps for example would be Zoom (call quality), Genesys (call quality), Microsoft Services, Service Now, etc. Zscaler Digital Experience (ZDX) is perfect for quick troubleshooting and providing a quick Mean-time to Innocence (MTTI) for Zscaler since it is often blamed for issues given it is our forward proxy and primary means of internet security.
    Incentivized
    Read full review
    Pros
    Raygun
    No answers on this topic
    Zscaler
    • To check user public IP for troubleshooting
    • DNS configured on his device
    • Add applications and monitor the performance
    Incentivized
    Read full review
    Usability
    Raygun
    No answers on this topic
    Zscaler
    Feels often hard to discern what tab one needs to be in to see relevant information. If I am in applications looking at it and I find a few people have issues, I then have to leave the applications tab to go to each individual user and discern why they are having issues instead of being able to select all of those individuals and lump them together. It does do geo grouping though which sometimes helps.
    Incentivized
    Read full review
    Alternatives Considered
    Raygun
    No answers on this topic
    Zscaler
    We have also used Cisco Thousand Eyes and NextThink. Imagine a product that offers the best of both worlds and is still somehow more powerful and easier to deploy than either one- that is Zscaler Digital Experience (ZDX).
    Incentivized
    Read full review
    Return on Investment
    Raygun
    No answers on this topic
    Zscaler
    • Excellent end to end visibility
    • Proactive issue detection
    • User friendly dashboards
    Incentivized
    Read full review
    ScreenShots