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RedHorse CRM

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RedHorse CRM

5 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RedHorse CRM

    Score7 out of 10
    Small Businesses (1-50 employees)
    		RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

    $9

    Per Seat per Month

    Pricing
    RedHorse CRM
    Editions & Modules
    RedHorse CRM Core Edition
    $9
    Per Seat per Month
    RedHorse Mobile
    $10
    Per Seat per Month
    RedHorse CRM Essential Edition
    $29
    Per Seat per Month
    RedHorse CRM Complete Edition
    $44
    Per Seat per Month
    Offerings
    Pricing Offerings
    RedHorse CRM
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$895 per 5 users
    Additional DetailsEach edition is available as a perpetual license.
    More Pricing Information
    Community Pulse
    RedHorse CRM
    Considered Both Products
    RedHorse Systems
    Randy Tucker
    President / CTO in Corporate at TeamAutomation (Information Technology and Services, 1-10 employees)
    Chose RedHorse CRM
    As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system …
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    RedHorse CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of RedHorse CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    15% above category average
    Customer data management / contact management9.11 Ratings
    Workflow management9.11 Ratings
    Territory management9.11 Ratings
    Opportunity management9.11 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.11 Ratings
    Contract management9.11 Ratings
    Quote & order management9.11 Ratings
    Interaction tracking9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of RedHorse CRM
    Feature
    RedHorse CRM
    8.2
    1 Ratings
    6% above category average
    Case management9.11 Ratings
    Call center management6.41 Ratings
    Help desk management9.11 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of RedHorse CRM
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    11% above category average
    Lead management8.21 Ratings
    Email marketing9.11 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of RedHorse CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    17% above category average
    Task management9.11 Ratings
    Billing and invoicing management9.11 Ratings
    Reporting9.11 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of RedHorse CRM
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    5% below category average
    Forecasting8.21 Ratings
    Pipeline visualization4.51 Ratings
    Customizable reports9.11 Ratings
    Customization
    Comparison of Customization features of RedHorse CRM
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    12% above category average
    Custom fields9.11 Ratings
    Custom objects9.11 Ratings
    Scripting environment9.11 Ratings
    API for custom integration7.31 Ratings
    Social CRM
    Comparison of Social CRM features of RedHorse CRM
    Feature
    RedHorse CRM
    6.4
    1 Ratings
    16% below category average
    Social data6.41 Ratings
    Social engagement6.41 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of RedHorse CRM
    Feature
    RedHorse CRM
    6.8
    1 Ratings
    10% below category average
    Marketing automation9.11 Ratings
    Compensation management4.51 Ratings
    Platform
    Comparison of Platform features of RedHorse CRM
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    4% below category average
    Mobile access7.31 Ratings
    Security
    Comparison of Security features of RedHorse CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    8% above category average
    Role-based user permissions9.11 Ratings
    Best Alternatives
    RedHorse CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    RedHorse CRM
    Likelihood to Recommend
    9.1
    (1 ratings)
    User Testimonials
    RedHorse CRM
    Likelihood to Recommend
    RedHorse Systems
    RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
    Randy Tucker
    President / CTO
    Read full review
    Pros
    RedHorse Systems
    • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
    • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
    • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
    • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
    Randy Tucker
    President / CTO
    Read full review
    Cons
    RedHorse Systems
    • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
    Randy Tucker
    President / CTO
    Read full review
    Alternatives Considered
    RedHorse Systems
    As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
    Randy Tucker
    President / CTO
    Read full review
    Return on Investment
    RedHorse Systems
    • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
    • Information is always available and the system is quick so our team and our clients appreciate the application.
    • Quoting a client is a breeze and the system is flexible.
    Randy Tucker
    President / CTO
    Read full review
    ScreenShots

    RedHorse CRM Screenshots

    Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.