RedHorse CRM

Overview

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Pricing

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RedHorse CRM Core Edition

$9

On Premise
Per Seat per Month

RedHorse Mobile

$10

On Premise
Per Seat per Month

RedHorse CRM Essential Edition

$29

On Premise
Per Seat per Month

Entry-level set up fee?

  • $895 per 5 usersOptional
For the latest information on pricing, visithttps://redhorsesystems.com/products/ed…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is RedHorse CRM?

RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

RedHorse CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

RedHorse CRM Screenshots

Make RedHorse CRM your own by customizing it for every part of your business.RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.User our built-n email client to easily manage your communications within one applications. Emails are automatically linked to the right contact. Link emails to more than one contact and also link them to business modules!View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.Seamless integration with QuickBooks allows you to give your sales team all of the information they need about their customers without needing access to your accounting system.

RedHorse CRM Integrations

RedHorse CRM Competitors

  • Salesforce.com
  • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
  • Results CRM
  • FrontRange GoldMine

RedHorse CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)0%

RedHorse CRM Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesUnited States, South America, EU
Supported LanguagesEnglish, Spanish

Comparisons

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Frequently Asked Questions

What is RedHorse CRM?

RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

What are RedHorse CRM's top competitors?

Salesforce.com are common alternatives for RedHorse CRM.

Who uses RedHorse CRM?

The most common users of RedHorse CRM are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (3)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Randy Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
As a reseller we use the product daily and have many clients using it. After 25 years in the CRM business, we find that RedHorse is our product of choice and advise clients to evaluate it as well. RedHorse has all the features one might wish for their SMB or enterprise level organization.
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.