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May 22, 2015
As a reseller we use the product daily and have many clients using it. After 25 years in the CRM business, we find that RedHorse is our product of choice and advise clients to evaluate it as well. RedHorse has all the features one might wish for their SMB or enterprise level organization.
- Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
- Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
- Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
- Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
- Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
RedHorse CRM Scorecard Summary
Feature Scorecard Summary
What is RedHorse CRM?
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
Categories: Customer Relationship Management (CRM)
RedHorse CRM Screenshots
RedHorse CRM Integrations
Constant Contact, Stripe, QuickBooks, Microsoft Office, GMail
RedHorse CRM Competitors
Salesforce.com, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Results CRM, FrontRange GoldMine
RedHorse CRM Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
| Edition | Pricing Details | Terms |
|---|---|---|
| RedHorse CRM Complete Edition | $44 | Per Seat per Month |
| RedHorse CRM Essential Edition | $29 | Per Seat per Month |
| RedHorse CRM Core Edition | $9 | Per Seat per Month |
| RedHorse Mobile | $10 | Per Seat per Month |
Each edition is available as a perpetual license.
RedHorse CRM Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 70% | |
| Mid-Size Companies (51-500 employees) | 30% | |
| Enterprises (> 500 employees) | 0% |
RedHorse CRM Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Resellers |
RedHorse CRM Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows |
| Mobile Application: | Apple iOS, Android, Windows Phone, Blackberry |
| Supported Countries: | United States, South America, EU |
| Supported Languages: | English, Spanish |