Rev.io PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rev.io PSA
Score 5.2 out of 10
N/A
Founded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
Pricing
Rev.io PSA
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Rev.io PSA
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details—
More Pricing Information
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User Ratings
Rev.io PSA
Likelihood to Recommend
1.0
(1 ratings)
User Testimonials
Rev.io PSA
Likelihood to Recommend
Rev.io PSA
Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
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Pros
Rev.io PSA
  • ability to dispatch tech's to service calls
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Cons
Rev.io PSA
  • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
  • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
  • I my experience when they know that there is an issue and the software is not working they keep billing you.
  • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
  • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
  • In my opinion, training is filled with jargon and no glossary.
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Return on Investment
Rev.io PSA
  • Gigantic waste of time and resources
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ScreenShots