What users are saying about

Reviews.io

Reviews.io
2 Ratings

Reviews.io

2 Ratings
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Score 9.2 out of 100

Based on 2 reviews and ratings

Likelihood to Recommend

Reviews.io

Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.

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Charles Combs | TrustRadius Reviewer
Charles Combs
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Pros

Reviews.io

  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.

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Charles Combs | TrustRadius Reviewer
Charles Combs
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Cons

Reviews.io

  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).

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Charles Combs | TrustRadius Reviewer
Charles Combs
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Support Rating

Reviews.io

Reviews.io 10.0
Based on 2 answers
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.

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Charles Combs | TrustRadius Reviewer
Charles Combs
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Alternatives Considered

Reviews.io

Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.

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Charles Combs | TrustRadius Reviewer
Charles Combs
View all 1 answers on this topic

Return on Investment

Reviews.io

  • Increased customer trust through verified company and product reviews.

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Charles Combs | TrustRadius Reviewer
Charles Combs
View all 1 answers on this topic

Pricing Details

Reviews.io

General

Free Trial
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Free/Freemium Version
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Premium Consulting/Integration Services
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Entry-level set up fee?
No

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