What users are saying about
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Pros
Reviews.io
- Widget library with customizable, mobile-friendly widgets.
- Custom widgets can be built for you.
- WYSIWYG and HTML email templates.
- Instagram and UGC gallery included.
- Sync your product catalog via Merchant Center.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Cons
Reviews.io
- Setting up isn't hard, but the documentation conflicts with itself sometimes.
- They reference a BigCommerce app that isn't available (yet).
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Support Rating
Reviews.io
Reviews.io 10.0
Based on 2 answers
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Alternatives Considered
Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Return on Investment
Reviews.io
- Increased customer trust through verified company and product reviews.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Pricing Details
Reviews.io
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No

