Overall Satisfaction with Reviews.io
We decided to go with Reviews.io for company and product reviews because of its flexibility, ease-of-use, and competitive pricing. They are a Google Licensed Review Partner, which means not only do your product ratings appear on your website, but also in Google Shopping ads. Perhaps the main differentiator for us was their widget library. You can select from a large number of widgets to display reviews however you like on your homepage and category/product pages.
- Widget library with customizable, mobile-friendly widgets.
- Custom widgets can be built for you.
- WYSIWYG and HTML email templates.
- Instagram and UGC gallery included.
- Sync your product catalog via Merchant Center.
- Setting up isn't hard, but the documentation conflicts with itself sometimes.
- They reference a BigCommerce app that isn't available (yet).
- Increased customer trust through verified company and product reviews.
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
Do you think Reviews.io delivers good value for the price?
Yes
Are you happy with Reviews.io's feature set?
Yes
Did Reviews.io live up to sales and marketing promises?
Yes
Did implementation of Reviews.io go as expected?
Yes
Would you buy Reviews.io again?
Yes