TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GatherUp

    Score9.9 out of 10
    N/AGatherUp (formerly GetFiveStars) from Traject is a customer experience and online review engine that enables insights, supporting marketing and helping to convert customers. GatherUp is used to gather customer feedback and reviews into one place to drive sales.

    $99

    per month per location

    RightResponse AI

    N/AN/ARightResponse AI is a review and reputation management platform for location-based businesses, brands, agencies, and enterprises. Its multi-agent review response workflow separates safety and risk, review understanding, theme analysis, approved-message selection, planning, writing, and final QA. This gives each response a clear purpose and allows the platform to use approved company, brand, and location knowledge when relevant. Teams can automatically publish…

    $10

    per month per location

    Pricing
    GatherUpRightResponse AI
    Editions & Modules
    No answers on this topic
    PAYGO
    $10
    per month per location
    Core
    $19
    per month per location
    Pro
    $29
    per month per location
    Pro+
    $44
    per month per location
    Offerings
    Pricing Offerings
    GatherUpRightResponse AI
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—PAYGO is $10 per location per month plus usage credits. Core is $19 per location per month, Pro is $29 per location per month, and Pro+ is $44 per location per month. Enterprise and Agency pricing is customized.
    More Pricing Information
    Best Alternatives
    GatherUpRightResponse AI
    Small Businesses
    Brand24
    Score9 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    Birdeye
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatherUpRightResponse AI
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GatherUpRightResponse AI
    Likelihood to Recommend
    Traject
    We were previously using a different review platform and it did not allow us to track our review for accuracy. It also did not allow us to send reminders if someone had not left us a review yet. GatherUp does a phenomenal job with allowing us to send reminders.
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    Pros
    Traject
    • Tracking Reviews
    • Follow up reminders
    • NPS scores
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    Cons
    Traject
    • N/A
    • N/A
    • N/A
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    Usability
    Traject
    GatherUp allows us to get ahead of any issues by allowing our Homeowners to send us direct feedback through the NPS surveys. It also allows them to leave reviews about their experience.
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    Alternatives Considered
    Traject
    Gather Up was a game changer for us with our reviews. It is so much easier to track our reviews and allow our Homeowners an outlet to make others aware about their experiences
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    Return on Investment
    Traject
    • Our Reviews have increased
    • It has allowed us to get ahead of issues with the NPS survey
    • It allows us to track where we sit quarterly.
    Incentivized
    Read full review
    RightResponse LLC
    No answers on this topic
    ScreenShots

    RightResponse AI Screenshots

    Screenshot of Multi-agent review responder with review context, response generation, approval, and scheduled publishing.Screenshot of Dashboard analytics for review volume, response rate, sentiment, and performance trends.Screenshot of Voice of Customer analysis identifying review themes, sentiment, and customer feedback patterns.Screenshot of Google Maps rank tracker visualizing local search visibility and nearby competitor rankings.