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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RO Innovation

    Score7.1 out of 10
    N/AUpland RO Innovation automatically serves up the best customer references to elevate brand awareness and win more deals.N/A
    Pricing
    RO Innovation
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    RO Innovation
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    RO Innovation
    Considered Both Products
    Upland Software
    Chose RO Innovation
    While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the …
    Incentivized
    Chose RO Innovation
    BL is very easy to use and implement
    Incentivized
    Chose RO Innovation
    I was brought in to evaluate once was narrowed down to BoulderLogic.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    RO Innovation
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Influitive
    Score8 out of 10
    Enterprises
    Influitive
    Score8 out of 10
    All AlternativesView all alternatives
    User Ratings
    RO Innovation
    Likelihood to Recommend
    1.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    Availability
    9.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    User Testimonials
    RO Innovation
    Likelihood to Recommend
    Upland Software
    BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
    Incentivized
    Read full review
    Pros
    Upland Software
    • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
    • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
    • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
    Read full review
    Cons
    Upland Software
    • Unintuitive user interface
    • Defensive meetings with Upland RO Innovation staff when requests for improvements are shared
    • Searching features are clunky, outdated, and unhelpful
    Incentivized
    Read full review
    Likelihood to Renew
    Upland Software
    Boulder Logic is just so easy and is in Salesforce
    Incentivized
    Read full review
    Reliability and Availability
    Upland Software
    No known issues
    Read full review
    Performance
    Upland Software
    No known issues
    Read full review
    Implementation Rating
    Upland Software
    The process of asking each reference how often they’d be willing to be contacted was the biggest task.
    We made assumptions for current clients, and ask each new client once they become a customer.
    Along with which specific skill-set they’d be willing to be a reference
    Read full review
    Alternatives Considered
    Upland Software
    While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
    Incentivized
    Read full review
    Return on Investment
    Upland Software
    • Lack of ability to implement references program
    • Stalled deployment of program
    Incentivized
    Read full review
    ScreenShots