Rock RMS vs. The City (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rock RMS
Score 9.6 out of 10
N/A
Rock RMS is an open-source Church Management System (ChMS) designed to help churches and parishes deepen relationships, streamline operations, and support spiritual growth. More than just a database, Rock offers integrated tools for people management, sacrament tracking, communications, online giving, event registration, volunteer scheduling, and discipleship engagement. Built by churches, for churches, Rock's open architecture and workflows allow it to adapt to any unique ministry…
$410
per year (for a church of 100 people)
The City (Discontinued)
Score 5.6 out of 10
N/A
The City from ACS Technologies in Florence, South Carolina was a church management software, central to it is its online community feature, but also event registration and management, donations management, and other features. The City was discontinued February 2019. Users are being migrated to Realm, ACS Technologies' flagship church management system.N/A
Pricing
Rock RMSThe City (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Rock RMSThe City (Discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rock RMSThe City (Discontinued)
User Ratings
Rock RMSThe City (Discontinued)
Likelihood to Recommend
9.0
(1 ratings)
5.0
(1 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Rock RMSThe City (Discontinued)
Likelihood to Recommend
Spark Development Network
Rock RMS is a great CMS for churches passionate about technology and innovation. It requires advanced developing skills to operate, which can be a challenge - but there are several partners available for contracting work. Successful usage of Rock RMS opens up the door for endless possibilities - from dynamic and beautiful websites, automations that serve both internal (staff) and external (customer) needs, and unending possibilities for innovative solutions!
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ACS Technologies
The City would work well for a church who struggles to provide an easy way for members to connect and join groups. While the app has some drawbacks, as noted above, it beats allowing visitors and members to remain disconnected and in the dark about ways to involve themselves in church activities. Better to have this kind of ability to connect than none at all.
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Pros
Spark Development Network
  • Very customizable
  • Content channels are powerful
  • Web and mobile app integration
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ACS Technologies
  • View volunteering opportunities
  • Find and join groups
  • Submit prayer requests and join others in prayer
  • Connect with other members
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Cons
Spark Development Network
  • Group Scheduler is missing some key features
  • Event registrations aren't the most user friendly
  • Security permissions are a challenge as we grow
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ACS Technologies
  • Seems the developer no longer supports the app
  • User interface is difficult to navigate
  • Often forces a sign out, thereby requiring you to sign in again
  • Cumbersome search features
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Usability
Spark Development Network
In my opinion, you will need to have developers on your team, or partner with contractors in order to get Rock RMS set up properly and keep in maintained. I think you will also need to have Rock RMS Super Users who can troubleshoot bugs and handle basic requests from internal staff. There are also several functions that every day staff use which are very user friendly (i.e. Group Viewer, content channels, Group Scheduler, communication templates.)
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ACS Technologies
No answers on this topic
Alternatives Considered
Spark Development Network
In my experience, Rock RMS is much more customizable, robust, and community focused than PCO. Planning Center's sweet spot is music management and volunteer scheduling, but I think Rock RMS outshines PCO with its integration of web sites and mobile apps, automations and jobs, workflows, and its focus on community. There are tons of free and paid plugins for Rock RMS, as well as multiple Rock RMS partners to choose from.
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ACS Technologies
While I haven't used another social networking app built for churches, I have used an app built by another local church. The City makes connecting with members easier. The user experience is severely lacking in The City app. It does, however, facilitate connections between members.
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Return on Investment
Spark Development Network
  • Fosters amazing data insights!
  • Fast and efficient!
  • New innovative solutions always being added!
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ACS Technologies
  • The City has made it easier to connect with people I met at church.
  • It makes it simple to submit a prayer request and join others in prayer.
  • It shows opportunities to get involved.
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