Rock RMS - Technology Focused and an asset for any church passionate about Innovation
April 14, 2025

Rock RMS - Technology Focused and an asset for any church passionate about Innovation

Scott Meng, MA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rock RMS

Rock RMS is our CMS across the entire organization. It runs multiple automations, houses our website and mobile app, and houses thousands of records.

Pros

  • Very customizable
  • Content channels are powerful
  • Web and mobile app integration

Cons

  • Group Scheduler is missing some key features
  • Event registrations aren't the most user friendly
  • Security permissions are a challenge as we grow
  • Fosters amazing data insights!
  • Fast and efficient!
  • New innovative solutions always being added!
In my opinion, you will need to have developers on your team, or partner with contractors in order to get Rock RMS set up properly and keep in maintained. I think you will also need to have Rock RMS Super Users who can troubleshoot bugs and handle basic requests from internal staff. There are also several functions that every day staff use which are very user friendly (i.e. Group Viewer, content channels, Group Scheduler, communication templates.)
In my experience, Rock RMS is much more customizable, robust, and community focused than PCO. Planning Center's sweet spot is music management and volunteer scheduling, but I think Rock RMS outshines PCO with its integration of web sites and mobile apps, automations and jobs, workflows, and its focus on community. There are tons of free and paid plugins for Rock RMS, as well as multiple Rock RMS partners to choose from.

Do you think Rock RMS delivers good value for the price?

Yes

Are you happy with Rock RMS's feature set?

Yes

Did Rock RMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rock RMS go as expected?

I wasn't involved with the implementation phase

Would you buy Rock RMS again?

Yes

Rock RMS is a great CMS for churches passionate about technology and innovation. It requires advanced developing skills to operate, which can be a challenge - but there are several partners available for contracting work. Successful usage of Rock RMS opens up the door for endless possibilities - from dynamic and beautiful websites, automations that serve both internal (staff) and external (customer) needs, and unending possibilities for innovative solutions!

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