TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Consumer Goods

    Score8.6 out of 10
    N/ASalesforce offers a retail execution technology solution via the Consumer Goods Cloud, supporting visit planning and audits, as well as strategic field sales and mobile orders. It is available in the Merchandiser, Field Sales, and Strategic Sales editions.N/A
    Pricing
    Agentforce Consumer Goods
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce Consumer Goods
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Agentforce Consumer Goods
    Considered Both Products
    Salesforce
    Chose Agentforce Consumer Goods
    It is comparable. This is a better price.
    Incentivized
    Chose Agentforce Consumer Goods
    Salesforce Customer 360 stacks up against the other CRM products as it drives stronger customer journey. Salesforce Consumer Goods Cloud has helped build stronger relationships with customers and the teams internally. Salesforce Consumer Goods Cloud lets you create a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Agentforce Consumer Goods
    Likelihood to Recommend
    8.5
    (3 ratings)
    Usability
    8.0
    (2 ratings)
    User Testimonials
    Agentforce Consumer Goods
    Likelihood to Recommend
    Salesforce
    It is well-suited for Commercial Promotion Management, Point-of-Sale Execution, Customer Service, and Inside Sales Support. It is less suitable for creating marketing campaigns, complex negotiations with major clients, situations involving incomplete or inconsistent data, highly regulated sectors, and small businesses, as the investment may not be justified if the volume of processes is low. Ele é adequado em Gestão de Promoções Comerciais, na Execução no Ponto de Venda, Atendimento ao Cliente, Suporte a Vendas Internas.Ele é menos adequado na Criação de campanhas de marketing, Negociações complexas com grandes clientes, Dados incompletos ou inconsistentes, Setores altamente regulados e Empresas de pequeno porte pois o investimento pode não se justificar se o volume de processos for baixo. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
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    Pros
    Salesforce
    • Dashboards
    • Customer service
    • Marketing and sales
    Incentivized
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    Cons
    Salesforce
    • It could be more intuitive.
    • More User-Friendly Frontend
    • Less Bureaucratic
    • Poderia ser mais Intuitivo
    • Front mais amigável
    • Menos Burocrático
    Read full review
    Usability
    Salesforce
    I gave it this rating due to how busy the pages are. Normally users want to use an application that is simple and easy
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    It is comparable. This is a better price
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Increased efficiency
    • Driven customer success
    Incentivized
    Read full review
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