SAP NetWeaver MDM vs. Synup

Fairly easy to set up and get started even in large enterprises with the help of the configuration tools that come with the product. Also, the workflow engine can be defined with relative ease and monitored. Perhaps this product works very well in an SAP environment as it can be integrated with other SAP products

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Synup is ideal for businesses with several locations, ensuring consistent and accurate information across all directories. This is crucial for franchises, restaurant chains, or retail stores. Small businesses and startups, often with limited resources, benefit from Synup's user-friendly interface and time-saving features. It simplifies the process of managing online listings without requiring extensive technical expertise. Businesses placing a high value on online reputation management find Synup valuable. The platform's review monitoring and centralized dashboard help businesses respond promptly to customer feedback, enhancing their overall online image.

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• SAP MDM comes with a workflow engine that can be used by the business to define workflows, run workflows and monitor workflows
• SAP MDM also enables to create, read, update, and delete master data well across the organization
• With proper setup, it has helped prevent bad master data in the production environment

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• Synup is extremely good at keeping track of customer reviews from various platforms in one centralised dashboard.
• One of Synup's strengths is its ability to sync business information simultaneously across multiple platforms.

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• HANA is used for consolidation and there is adequate room for improvement in the consolidation function
• Business users can also contribute to improving the business workflows if there were a simple wizard set up for this purpose - at present, contributions are made through IT ticketing system

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• Improving the mobile app experience could be beneficial.
• Product is little too expensive.

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IBM Infosphere was considered but was much more expensive and also perhaps would have taken more time for initial setup. SAP MDM was selected because we found it easier to work with other SAP products and its ability to integrate well within the overall larger SAP environment and was also easier to configure.

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Independently Invited by TrustRadius

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Synup was recommended by a colleague and had great results for their company. We did a trial period and noticed a big turnaround in customer engagement and a boost in the positivity of our business.

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• A positive impact from an ability to leverage a single master data across the entire organization
• A positive impact from an ability to prevent bad master data in production
• Not a negative but could have been easier with a wizard set up for users to contribute to modify rules

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• My Business after using Synup experience an increase in local visibility.
• We improved our rating from 3.5
• to 4.1 and our posts get 65% more engagement.
• Real-time analytics provided by Synup empower my business with valuable insights

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info