Likelihood to Recommend Anyone wanting to design and analyze advanced studies, particularly those that incorporate discrete choice modeling (such as MaxDiff and / or Conjoint) should be using Sawtooth Lighthouse Studio. The capabilities and flexibility offered by this platform for these choices is far beyond any other platform I am aware of. It is less appropriate where you need the survey tool to 'play well with others.' Two examples: 1) pulling in live data streams so they can be cleaned and visualized. 2) Integrating into any service where an API call is appropriate such as adding / removing people from a mailing list, incentive management tool, or qualitative community tool.
Read full review Pros Powerful programming capabilities Advanced analysis Fantastic customer and technical support Good documentation Read full review Cons They could focus on integrating API type functionality I would love if the data came out labeled I am not a fan of the 'limited' time a study can stay up. This causes issues with longitudinal studies. Read full review Usability It is incredibly powerful, very rhobust and has fantastic support. The only reasons I'm not giving it a higher rating are 1) There is a very steep learning curve when it comes to designing more complex studies. 2) It is difficult to get Sawtooth Lighthouse Studio to 'talk' to other systems as the Perl upon which it is built is not really designed to work with API calls, etc.
Read full review Support Rating I cannot explain how great the support team is. They are prompt and very thorough in their responses.
Read full review Alternatives Considered While QuestioPro has the capability to build surveys and even do some advanced analysis, it is less powerful (and less intuitive) than Sawtooth Lighthouse Studio. It cannot handle studies with the complexity we are used to designing. The
CMNTY Platform was initially sold to us as a combined Quant / Qual platform, but we found very quickly that the quant side of it is extremely limited.
Read full review Return on Investment Our business is survey data so we rely heavily on sawtooth The advanced design and analytics are incredibly useful Negative - I wish it would work natively with API calls Read full review ScreenShots