The team in charge of implementing Scality has to be full stack in order to guarantee the correct functioning of the entire system. However, you have to think very carefully about the balance between servers and disks, perhaps adopting smaller fully populated servers instead of large semi-populated servers, which would mean that over time our disk updates will not have a fully useful life.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Scorebuddy is great in helping standardize score management for operations teams and in assisting operations agents in viewing/managing and challenging their scores. It's strengths lie in the areas of clean UI, great reporting features, a good home page where multiple things are summarized in the right places and an overall balanced scorecard management system
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In Scorebuddy you cant create Balance Scored card to measure the aggregate performance of Agent example I can only measure the defect % but if I want to measure other operational metrics and calculate agreement balanced score card that is not possible
I feel the UI is quite old needs improvemet there
They dont have live a chat support to address the question immediately but they provide customer success support for which you will have to wait
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As an organization, it took us a while to understand the shift from a traditional black box SAN to software-defined storage, but now we are much more certain of what this means. The time invested and the resources were not very high, thanks on the one hand to the technical support and on the other to the coherence and good development of the platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In most areas that matter for any operations team, Scorebuddy excels in enabling both the frontline agents and the management team with the right set of tools in a single place that help in managing scorecards (for managers and QA) and scores (For the agents) without much hassle, which perfectly summarizes the experience for me and my team so far.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Due to the nature of our business we require extensive encryption and availability for sensitive customer data. The erasure encoding that Scality provides gives us the assurance that documents are rest are never in a state of being downloaded or available to a casual data thief. This is something that can be found with other vendors but at a fraction of the same cost. Having this kind of performance, availability and redundancy at the cost that Scality provides has made a large difference to our organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Keeping sensitive customer data secure is a must for our organization and Scality has great features to make this happen.
We replaced a single SAN with a Scality ring and found performance to improve as we store more and more customer data.
Being able to lose various portions of our Scality ring and allow it to continue to service customers while maintaining high performance has been key to our business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
