SchoolAdmin helps private K-12 schools recruit, enroll, and retain more students through its software and award-winning customer support team. Headquartered in Austin, Texas, SchoolAdmin boasts their software is used by 500+ of the world’s most successful schools, big and small. SchoolAdmin’s mission is to help private schools—and the people who run them—thrive. SchoolAdmin is now part of Finalsite, since the March, 2021 acquisition.
SchoolAdmin is focused on the school and admissions users. Blackbaud products were born for finance and fund raising. As a result, their admissions and school products are step children and not capable of the on-the-fly customization and adaptations that admissions people …
We looked at moving from SchoolAdmin to another platform last year, but ultimately stayed with SchoolAdmin. While there are some pain points for us, it wasn't anything that other platforms would be able to solve well either, and the customer service SchoolAdmin provided was …
We compared a number of options in considering a new admissions software platform. In the end, customer service, search and reporting capabilities, ease of use, and automated processes made SchoolAdmin the right choice for us. Cost wise, SchoolAdmin was comparable to other …
Blackbaud's enrollment management product, OnBoard, was extremely clunky and did not support an online review process. The CRM was also not great. The only benefit of it was that it was a seamless experience, as Blackbaud is our academic software. The import/export from …
SchoolAdmin has been great to work with and the advantages of the product definitely outweigh the disadvantages. With the frequent turnover in admissions offices, it is nice to have a product that is simple to use, easy to train on, and easy to learn quickly. Also, customer support has been great, and we really put them through their paces and they never complain. They also use their support team to help train you - not just give you a fish, but teach you to fish so you can problem solve on your own.
The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.
Blackbaud's enrollment management product, OnBoard, was extremely clunky and did not support an online review process. The CRM was also not great. The only benefit of it was that it was a seamless experience, as Blackbaud is our academic software. The import/export from SchoolAdmin into/from Blackbaud has been no problem.