SchoolAdmin Reviews

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Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using SchoolAdmin as our CRM, and it is being used in the admissions department to manage the admissions process from inquiry to enrollment.
  • Robust search and reporting functions
  • Easy to learn and use
  • Excellent customer support
  • Easy parent/customer use experience
  • Improved automated email functionality and tracking (open rate, etc.)
  • Development of new features seems to take a long time
  • The appearance is not very customizable so it does not look like your school's site
  • Better integration with other school management tools
  • Ability to use separate forms and connect them to School Admin via a web hook, etc.
SchoolAdmin has been great to work with and the advantages of the product definitely outweigh the disadvantages. With the frequent turnover in admissions offices, it is nice to have a product that is simple to use, easy to train on, and easy to learn quickly. Also, customer support has been great, and we really put them through their paces and they never complain. They also use their support team to help train you - not just give you a fish, but teach you to fish so you can problem solve on your own.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use SchoolAdmin for both our Admissions and Enrollment Processes, from Inquiry through application tracking, interviews, and acceptance, as well enrollment contracts and forms. We use communication templates and plans to connect with both customers and fellow administrative staff. SchoolAdmin helps us collect the data we need, track our applicants' and enrollees' progress, manage our contracts, and communicate well.
  • The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
  • The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
  • The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.
  • I would like to see the ability to send a single email to mulit-child families that include merged information from specific data fields for each of their kids, rather than having to send a separate email for each student. Although it is possible to send "family-based" emails, at present, it's not possible to include student specific information for multiple students in a single email.
  • There needs to be more flexibility in combining whole family and individual student (contact) data. There are certain data that either cannot be produced easily in a report, or cannot be combined within the same report.
  • Our re-enrollment deadline for returning students falls a couple of months prior to the time when new students begin enrolling. With completely new families, this isn't a problem, but with returning families, this causes an issue. At present, we cannot complete enrollment for a returning student if they have a sibling in an active status in the admissions application process. The only way around this is to move all the newly applying sibling to an inactive status for the duration of our re-enrollment window for returning students. This, however, causes problems for our Admissions team as they try to sort and review applications.
  • There needs to be a lot more flexibility in report formatting and customization.
  • There needs to be a "customer view" option for system administrators, so we can see what our customers are seeing.
SchoolAdmin is well suited to application and enrollment management. On the whole, it provides a clean, straightforward means of gathering and managing data. It is less well suited to interacting with multiple children in the same family at the same time. If you want a high level of report customization, at present, this isn't so great.
Rudi Gesch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SchoolAdmin is a tremendous tool that we use in our admissions/enrollment and business offices. Key functions are:
  • Inquiry process management
  • Admissions process management
  • Enrollment process management
  • Contract and form signatures
The problem that SchoolAdmin address is the complete coordination of all enrollment office interaction with prospective, admissions, and enrollment families. As a user friendly database, SchoolAdmin has been an amazing tool for my team.
  • Automated lead nurture sequence for inquiries, admissions, and enrollment.
  • Digitized recommendation forms
  • Communication tools (email and text in particular) to connect with prospects
  • Automated connection with other school databases downstream
School Admin is, as far as I know in my personal research, the best CRM for school marketing/enrollment offices. I recommend it to everyone.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SchoolAdmin for admissions, enrollment, custom student forms and billing. The entire organization uses the program. It has allowed us to share information throughout the school in a seamless and organized way. Parents like it because they only need to input their information one time. We are very happy with the product and recommend it to everyone.
  • Ease of use.
  • Similar experience from admissions through enrollment and billing.
  • Excellent product support.
  • SchoolAdmin would benefit from a mobile app for admissions officers to more easily get information on the road.
SchoolAdmin is an excellent program for schools looking to have the benefits of customization, the ease of transferring information into less user friendly programs like Blackbaud products, and share information throughout the organization for specific groups of people. Using SchoolAdmin can be a bit of a challenge for schools that rely on outside products like the SSAT.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's used mainly by our Admissions office to organize our inquiries and applicants, as well as our enrollment contracts.
  • Admissions management.
  • Ability to have all admissions steps in one place.
  • Accommodating support team.
  • Not as flexible as we sometimes need the features to be.
  • Data and historical information is not terribly accurate, which means we cannot use it for reporting.
Good for a busy Admissions office that needs a relatively clean and simple platform for families to complete applications and enrollment contracts.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented SchoolAdmin to help as move to a paperless enrollment management process at our school and have improved CRM and reporting features. We utilize SchoolAdmin for the collection of online applications, admissions committee review, and enrollment contract collection. It is utilized by our admissions office, business office, and academic administrators.
  • Online application review
  • Reporting and data analysis
  • CRM features/ personalization
  • Better organizational features (foldering)
I would recommend SchoolAdmin for independent school admissions offices. I am not familiar with its use in other settings. It is most useful for offices who are interested in a paperless review process and targeted communications. They have improved their payment collection processes and integration with all billing is possible. We have not yet fully explored this avenue.

SchoolAdmin Scorecard Summary

What is SchoolAdmin?

SchoolAdmin helps private K-12 schools recruit, enroll, and retain more students through its software and award-winning customer support team. Headquartered in Austin, Texas, SchoolAdmin boasts their software is used by 500+ of the world’s most successful schools, big and small. SchoolAdmin’s mission is to help private schools—and the people who run them—thrive.

SchoolAdmin is now part of Finalsite, since the March, 2021 acquisition.

SchoolAdmin Features

  • Supported: Automated communication plans to nurture relationships with prospective families
  • Supported: Integrated admissions, enrollment, and tuition management tools for a seamless prospective student journey
  • Supported: Online application reading and committee review
  • Supported: Online inquiry and application forms, plus online event scheduling and registration
  • Supported: Online enrollment contracts with legally binding electronic signatures
  • Supported: Online teacher recommendation forms
  • Supported: Customizable email templates
  • Supported: Bulk communication options including emails and text messages

SchoolAdmin Competitors

SchoolAdmin Pricing

SchoolAdmin Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo