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ServiceNow Enterprise Asset Management vs. Smartspanner CMMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow Enterprise Asset Management

    Score7.4 out of 10
    N/AServiceNow Enterprise Asset Management (EAM) enables organizations to oversee the full lifecycle of its physical business assets to meet financial and operational targets. It provides transparency into asset status with accurate data across all asset classes to support better planning and decision making in a dynamic business environment.N/A

    Smartspanner CMMS

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Smartspanner is an online (cloud hosted) CMMS software application that is available on any desktop browser, tablet browser or with the vendor’s iOS app. This solution is designed to make it easier to control maintenance tasks and schedule teams. Smartspanner is designed for any type of asset management and facilities management. The vendor says Smartspanner is easy to deploy and offers a 30 day trial so that users can get started and test this solution in their workspace.

    $12

    per month per user

    Pricing
    ServiceNow Enterprise Asset ManagementSmartspanner CMMS
    Editions & Modules
    No answers on this topic
    Basic
    £12
    per month per user
    Standard
    £18
    per month per user
    Advanced
    £25
    per month per user
    Offerings
    Pricing Offerings
    ServiceNow Enterprise Asset ManagementSmartspanner CMMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Custom pricing available.
    More Pricing Information
    User Ratings
    ServiceNow Enterprise Asset ManagementSmartspanner CMMS
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ServiceNow Enterprise Asset ManagementSmartspanner CMMS
    Likelihood to Recommend
    ServiceNow
    Companies with a lot of devices to keep track of. Maintaining an inventory in something on prem and not sturctured could lead to a mess of data. It is better to have it in the cloud with drop down choices to pick up. That way people can't write anything they want and you wind up with no consistency.
    Incentivized
    Read full review
    Smartspanner
    Industrial/Machine maintenance by small maintenance teams on atight buget.
    Read full review
    Cons
    ServiceNow
    No answers on this topic
    Smartspanner
    • The interface could be more attractive.
    Read full review
    Alternatives Considered
    ServiceNow
    It does a pretty good job when compared to CounterACT by Forescout. To be honest the inventory our CounterACT servers collect on every device on the network is vast compared to what is in SNOW. CounterACT has a module for SNOW and can share its CMDB. We hope to utilize in the future.
    Incentivized
    Read full review
    Smartspanner
    Much easier to use.
    Read full review
    Return on Investment
    ServiceNow
    No answers on this topic
    Smartspanner
    • Payed for itself many times over.
    Read full review
    ScreenShots

    Smartspanner CMMS Screenshots

    Screenshot of Asset ListScreenshot of DashboardScreenshot of Reporting Tool - export to excelScreenshot of Task Editing