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ServiceNow Security Incident Response (SIR) vs. Squadcast

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow Security Incident Response (SIR)

    N/AN/ABased on Lightstep's Incident Response, ServiceNow's Security Incident Response platform provides the services, context and automation needed to respond to incidents, with alert notifications that can be personalized to reach the right people and provide information to respond to cyber attacks.

    $40

    per month per active service

    Squadcast

    Score8.6 out of 10
    N/ASquadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    $7

    per user/month

    Pricing
    ServiceNow Security Incident Response (SIR)Squadcast
    Editions & Modules
    Standard
    $40
    per month per active service
    Pro
    $70
    per month per active service
    Essential
    $7.00
    per user/month
    Standard
    $19.00
    per user/month
    Pro
    $39.00
    per user/month
    Enterprise
    $79.00
    per user/month
    Offerings
    Pricing Offerings
    ServiceNow Security Incident Response (SIR)Squadcast
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$7 per user/month
    Additional DetailsThe stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.
    More Pricing Information
    User Ratings
    ServiceNow Security Incident Response (SIR)Squadcast
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ServiceNow Security Incident Response (SIR)Squadcast
    Likelihood to Recommend
    ServiceNow
    No answers on this topic
    Squadcast Inc.
    We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
    Incentivized
    Read full review
    Pros
    ServiceNow
    No answers on this topic
    Squadcast Inc.
    • Allows you to configure monitoring on events across the enterprise
    • Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc...
    • Provides integrations into the systems that you use on a daily basis
    • Has a very easy to use online interface that comes with little to no learning curve
    Incentivized
    Read full review
    Cons
    ServiceNow
    No answers on this topic
    Squadcast Inc.
    • Can be costly depending on how deep your budget is!
    • Support is not always the best
    Incentivized
    Read full review
    Alternatives Considered
    ServiceNow
    No answers on this topic
    Squadcast Inc.
    Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used
    Incentivized
    Read full review
    Return on Investment
    ServiceNow
    No answers on this topic
    Squadcast Inc.
    • Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource.
    • Squadcast has created an increased awareness among teams in the enterprise of services and processes.
    Incentivized
    Read full review
    ScreenShots

    Squadcast Screenshots

    Screenshot of Incident TimelineScreenshot of Incident Response page, with War RoomScreenshot of Incident Dashboard